Job summary
Facilities employ a variety of support staff to help maintain a clean, safe and welcoming environment. As a Facilities Management Assistant you willprovide a range of tasks which will include cleaning of clinical and non clinical areas, catering which will involve food preparation duties, and standing in for other FMA's as required. The post is based at Hartley Hospital in Southport, but cover might be required at other sites within the area.
A cleaning and catering service is provided every day of the year and duties are undertaken to cover various shifts which can be ward based.
The role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that cleaning standards are achieved and maintained.
Main duties of the job
Facilities employ a variety of support staff to help maintain a clean, safe and welcoming environment. Within our estate, we operate a variety of different services and environments, including:
Inpatient mental health facilities (including high, medium and low secure facilities)
Rehabilitation areas
Respite areas
General office buildings
Whilst the location and service group may differ, the role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that cleaning standards are achieved and maintained.
About us
Mersey Care NHS Foundation Trust provides specialist inpatient and community mental health, learning disabilities, addiction and acquired brain injury services for the people of Liverpool, Sefton and Kirkby, Merseyside. We also provide community physical health services inLiverpool, Sefton, secure mental health services for the North West of England, the West Midlands and Wales and specialist learning disability services across Lancashire, Greater Manchester, Cheshire and Merseyside.
Our ambition is to deliver perfect care to become the world's leading organisation in holistic health and well being.
Mersey Care's vision and values of Continuous Improvement, Accountability, Respect, Enthusiasm and Support (CARES) drive our organisation and the way we work together to deliver services. Applicants will be expected to demonstrate, during recruitment and any subsequent employment with the Trust, that their behaviour supports our values.
Job description
Job responsibilities
To work as members of a team, carrying out facilities tasks as allocated and prioritised. Facilities tasks may include all or a combination of the following:Cleaning of clinical/ward areas, inclusive of toilets;Waste disposal;Linen transportation;Basic food preparation;Fridge and food temperature monitoring;Till operation;Collating service user menu orders;Filling vending machines
To assist colleagues and their line manager, carry out the tasks assigned to the team or individual and to support the minimisation of overtime and sickness costs to the Trust and also minimise the waste of resources, through operating the required reporting, management or information systems.
To undertake all mandatory training as required by Mersey Care NHS Foundation Trust and ensure that all required training is kept up to date.
To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
To comply with all relevant policies and procedures (including, but not limited to, health & safety, security, manual handling and food safety). As work may be carried out in a wide variety of locations, adherence to site-specific security procedures is of paramount importance.
To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
To stand in for other FMAs as required.
To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities:
a. Internal Contacts Contact with staff of all disciplines and at all levels in the course of day-to-day domestic and catering duties.
b. External Contacts Contact with visitors to the Trust, and with a variety of maintenance and other contractors working on site
c. Service Users Contact with patients. This may be daily within inpatient areas for extended periods of time, or infrequently in outpatient areas. This contact may include communication with service users with severe and enduring mental health problems, who may display behavioural difficulties and import sensitive information.
To work unsupervised and use own initiative in line with service requirements.
To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
To undertake cleaning duties in accordance with cleaning schedules and instructions.
Any other duties that may be reasonably expected and that are commensurate with the grade.
Job description
Job responsibilities
To work as members of a team, carrying out facilities tasks as allocated and prioritised. Facilities tasks may include all or a combination of the following:Cleaning of clinical/ward areas, inclusive of toilets;Waste disposal;Linen transportation;Basic food preparation;Fridge and food temperature monitoring;Till operation;Collating service user menu orders;Filling vending machines
To assist colleagues and their line manager, carry out the tasks assigned to the team or individual and to support the minimisation of overtime and sickness costs to the Trust and also minimise the waste of resources, through operating the required reporting, management or information systems.
To undertake all mandatory training as required by Mersey Care NHS Foundation Trust and ensure that all required training is kept up to date.
To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
To comply with all relevant policies and procedures (including, but not limited to, health & safety, security, manual handling and food safety). As work may be carried out in a wide variety of locations, adherence to site-specific security procedures is of paramount importance.
To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
To stand in for other FMAs as required.
To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities:
a. Internal Contacts Contact with staff of all disciplines and at all levels in the course of day-to-day domestic and catering duties.
b. External Contacts Contact with visitors to the Trust, and with a variety of maintenance and other contractors working on site
c. Service Users Contact with patients. This may be daily within inpatient areas for extended periods of time, or infrequently in outpatient areas. This contact may include communication with service users with severe and enduring mental health problems, who may display behavioural difficulties and import sensitive information.
To work unsupervised and use own initiative in line with service requirements.
To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
To undertake cleaning duties in accordance with cleaning schedules and instructions.
Any other duties that may be reasonably expected and that are commensurate with the grade.
Person Specification
Qualifications
Essential
- NHS experience and training in safety, health and catering or cleaning tasks.
- CIEH Foundation Certificate in Food Hygiene, or equivalent
Knowledge/ Experience
Essential
- Experience of working in a similar role (cleaning or catering)
- Experience of working in the NHS
- Experience of dealing with people.
Desirable
- Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
- Experience of working in a multi-skilled environment
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Able to function as a member of a team and support the management objectives of the department and Trust.
- Able to deal with requests from service users, managers and staff in a friendly and helpful way.
- Flexible.
- Good interpersonal and communication skills.
- Able to work both independently and as part of a team.
- Able to carry out manual tasks.
Desirable
- Able to maintain accurate records.
Person Specification
Qualifications
Essential
- NHS experience and training in safety, health and catering or cleaning tasks.
- CIEH Foundation Certificate in Food Hygiene, or equivalent
Knowledge/ Experience
Essential
- Experience of working in a similar role (cleaning or catering)
- Experience of working in the NHS
- Experience of dealing with people.
Desirable
- Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
- Experience of working in a multi-skilled environment
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Able to function as a member of a team and support the management objectives of the department and Trust.
- Able to deal with requests from service users, managers and staff in a friendly and helpful way.
- Flexible.
- Good interpersonal and communication skills.
- Able to work both independently and as part of a team.
- Able to carry out manual tasks.
Desirable
- Able to maintain accurate records.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
