Job summary
We are seeking enthusiastic, self-motivated, adminstrators to provide support to the newly integrated Medicines Management Team in Mersey Care NHS Foundation Trust.
It is an exciting time to join our team of 168 WTE at Mersey Care. The Executive Team recognise and fully support the value of medicines management services and have provided a significant amount of additional funding to enable the transformation and expansion of our service.
We have recently completed an Organisational Change process; the service has been restructured to support a new enhanced model and is working under a newly established senior management team which is fully committed to delivering outstanding pharmacy services and investment into the professional development of the pharmacy workforce.
The new model has created a significant number of innovative and development roles which will enable us to improve the use of our resources and further develop high quality care.
Main duties of the job
The postholder is expected to operate the administrative processes in the department. The postholder is expected to understand the procedures and policies that apply in their department, and to operate those procedures through written and verbal communication, data or text entry and publishing, ensuring that all steps of the process are understood and followed. Their duties involve administrative processes, allocating, monitoring, prioritising and the carrying out of administrative tasks. They will liaise with service customers and assist the team to best meet the needs of the customers and the department through the application of defined processes.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Our ambition is to deliver perfect care to become the world's leading organisation in holistic health and well being.
Mersey Care's vision and values of Continuous Improvement, Accountability, Respect, Enthusiasm and Support (CARES) drive our organisation and the way we work together to deliver services. Applicants will be expected to demonstrate, during recruitment and any subsequent employment with the Trust, that their behaviour supports our values.
Job description
Job responsibilities
To implement administrative tasks in a thorough, logical and repeatable way.
To assist the line manager with administrative processes, providing cross cover and backup for other team members. Leading to the minimisation of overtime, sickness, cost to the Trust and wasting of resources, through operating the required systems.
Produce a wide variety of correspondence, reports, spreadsheets, forms, action plans etc. using Microsoft Office Applications along with data input and maintenance of a variety of records.
Carry out a range of administrative tasks such as:a) Order stationery electronically using NHS Supplies Software, maintaining adequate stock levelsb) Act as requisitioner on E-procurement software. Receipt goods/ services on the software and process the invoicesc) Deal with telephone enquiries to the departmentd) Maintaining Managers electronic diaries, arranging meetings, rooms,refreshments as necessarye) Gather Agenda items and prepare papers and agendas for meetings. Attend meetings to take minutes. Transcribe and produce minutes working to set deadlinesf) Receive and distribute incoming mailg) Filing, photocopying, laminating, sending faxes, preparation of files, scanning etc.
To carry out such tasks as may be assigned to you and that are commensurate with the grade
As and when required escort visitors around site.
Assisting in the maintenance of records for the department such as annual leave, training, Personal Development Plans etc
The post holder is expected to support the management goals of the department, through the diligent application of defined processes and policies, with due regard to the health and safety of the team they support and the service customers and are expected to liaise with all relevant parties as is required to ensure the achievement of all duties andresponsibilities.
Job description
Job responsibilities
To implement administrative tasks in a thorough, logical and repeatable way.
To assist the line manager with administrative processes, providing cross cover and backup for other team members. Leading to the minimisation of overtime, sickness, cost to the Trust and wasting of resources, through operating the required systems.
Produce a wide variety of correspondence, reports, spreadsheets, forms, action plans etc. using Microsoft Office Applications along with data input and maintenance of a variety of records.
Carry out a range of administrative tasks such as:a) Order stationery electronically using NHS Supplies Software, maintaining adequate stock levelsb) Act as requisitioner on E-procurement software. Receipt goods/ services on the software and process the invoicesc) Deal with telephone enquiries to the departmentd) Maintaining Managers electronic diaries, arranging meetings, rooms,refreshments as necessarye) Gather Agenda items and prepare papers and agendas for meetings. Attend meetings to take minutes. Transcribe and produce minutes working to set deadlinesf) Receive and distribute incoming mailg) Filing, photocopying, laminating, sending faxes, preparation of files, scanning etc.
To carry out such tasks as may be assigned to you and that are commensurate with the grade
As and when required escort visitors around site.
Assisting in the maintenance of records for the department such as annual leave, training, Personal Development Plans etc
The post holder is expected to support the management goals of the department, through the diligent application of defined processes and policies, with due regard to the health and safety of the team they support and the service customers and are expected to liaise with all relevant parties as is required to ensure the achievement of all duties andresponsibilities.
Person Specification
Skills
Essential
- Ability to operate systems and support the management objectives of the department and Trust
- Good communication skills
- Is flexible and has a positive approach to management, supervision and meeting the needs of service users
- Is prepared to support the induction of new starters in relation to admin tasks and attend all mandatory training
- Is prepared to participate in all admin tasks
- Is prepared to explain the procedures and policies to staff members
- Will deliver the agreed administrative tasks, assigned
Desirable
- Has operated systems before in an office environment
- Has worked in a multi-skilled environment before
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Knowledge/Experience
Essential
- Knowledge of working with a wide variety of computer software applications, such as Word, Excel, Outlook
- Taking and transcribing minutes
Desirable
- Experience of working in the NHS
Qualifications
Essential
- GCSE or equivalent in Math's and English
- RSA 2 Word/Text Processing or equivalent
Desirable
- NHS experience in administration, secretarial or reception roles
- ECDL
Person Specification
Skills
Essential
- Ability to operate systems and support the management objectives of the department and Trust
- Good communication skills
- Is flexible and has a positive approach to management, supervision and meeting the needs of service users
- Is prepared to support the induction of new starters in relation to admin tasks and attend all mandatory training
- Is prepared to participate in all admin tasks
- Is prepared to explain the procedures and policies to staff members
- Will deliver the agreed administrative tasks, assigned
Desirable
- Has operated systems before in an office environment
- Has worked in a multi-skilled environment before
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Knowledge/Experience
Essential
- Knowledge of working with a wide variety of computer software applications, such as Word, Excel, Outlook
- Taking and transcribing minutes
Desirable
- Experience of working in the NHS
Qualifications
Essential
- GCSE or equivalent in Math's and English
- RSA 2 Word/Text Processing or equivalent
Desirable
- NHS experience in administration, secretarial or reception roles
- ECDL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
