Job summary
The Life Rooms is one of Mersey Care NHS Foundation Trusts innovative services. Our Social Model of Health is designed to support the prevention and population health agendas by activation through a three-pillar model; The three-pillar model enables people to become more activated in their own health; focusing on prevention and enabling communities to encourage system change.
We have an exciting opportunity to work within our Learning pillar for enthusiastic and driven individuals to join The Life Rooms Social Inclusion Team as a Digital Health Advisor. The role involves supporting individuals, communities, services and organisations to develop their knowledge and skills in utilising digital means to improve and maintain health and wellbeing. This could be on a 1:1 or groups basis both face to face and virtually. A good knowledge of digital health and wellbeing resources, technology and software is essential and an understanding of how to address digital deprivation as a health inequality is advantageous.
This is a permanent full time position, the successful candidate will initially be based at 'The Life Rooms' in Walton however will be required to work flexibly across various locations in Liverpool depending upon service targets and work streams. This could include GP surgeries, community organisations, care homes, and other health and wellbeing services.
Main duties of the job
The Digital Health Activation Service is based within the Life Rooms service in Liverpool and aims to promote health and wellbeing supported by Digital means, focusing on reducing health inequalities and digital exclusion to activate people in their own health and wellbeing. As a Digital Health Advisor, you will contribute to tackling heath inequalities in Liverpool, by supporting people to engage in healthier lifestyles and behaviours using a variety of health technology and self-care approaches. The role will focus on the education of individuals, groups and organisations in digitally supported health and wellbeing resources/services, improving access todigital means and technology, and improving motivation around utilising these resources effectively regarding health.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
Work within primary care, multi-disciplinary team settings and VCSE Organisations to support services to become more digitally enabled.
Deliver virtual and face to face training to individuals and groups regarding the use of digital technology and its application within improving and maintaining health and wellbeing.
Produce a range of accessible resources to support individuals and communities in the use of digital technology in addressing health and wellbeing needs
Engage communities to consider health inequalities and use digital means to create bespoke support addressing the wider determinants of health.
Be responsible for own time management, working autonomously and as part of a team to facilitate training, 1:1 support and information guidance across services, communities and organisations.
Developing and maintaining relationships with key stakeholders including primary care, VCSE organisations, and community representatives to support effective service delivery.
Engage in side by side working in order to co-produce a service that is responsive to individual and community needs.
Support the delivery of key performance indicators for the service
Producing reports as requested.
Keep accurate records, update systems and databases, and maintain digital platforms to a high standard in order to produce robust and timely statistical reports.
Signpost people to other services where appropriate and support access to these to gain further support around health and wellbeing needs.
To actively participate in developing directorate, team and individual objectives and plans, attend staff performance management and learning and development reviews.
The post holder is expected to be flexible in the performance of duties and to undertake any other duties identified as appropriate to the post.
All jobs are subject to change from time to time and this job description will be reviewed regularly and may be updated to include reasonable changes in consultation with the job holder
Job description
Job responsibilities
Work within primary care, multi-disciplinary team settings and VCSE Organisations to support services to become more digitally enabled.
Deliver virtual and face to face training to individuals and groups regarding the use of digital technology and its application within improving and maintaining health and wellbeing.
Produce a range of accessible resources to support individuals and communities in the use of digital technology in addressing health and wellbeing needs
Engage communities to consider health inequalities and use digital means to create bespoke support addressing the wider determinants of health.
Be responsible for own time management, working autonomously and as part of a team to facilitate training, 1:1 support and information guidance across services, communities and organisations.
Developing and maintaining relationships with key stakeholders including primary care, VCSE organisations, and community representatives to support effective service delivery.
Engage in side by side working in order to co-produce a service that is responsive to individual and community needs.
Support the delivery of key performance indicators for the service
Producing reports as requested.
Keep accurate records, update systems and databases, and maintain digital platforms to a high standard in order to produce robust and timely statistical reports.
Signpost people to other services where appropriate and support access to these to gain further support around health and wellbeing needs.
To actively participate in developing directorate, team and individual objectives and plans, attend staff performance management and learning and development reviews.
The post holder is expected to be flexible in the performance of duties and to undertake any other duties identified as appropriate to the post.
All jobs are subject to change from time to time and this job description will be reviewed regularly and may be updated to include reasonable changes in consultation with the job holder
Person Specification
Qualifications
Essential
- Level 3 Qualification such as NVQ in relevant subject (e.g., teaching, health training)
Knowledge\Experience
Essential
- Experience engaging with local communities and identifying health and wellbeing needs
- Significant evidence of understanding the wider determinants of health and experience of using digital means to address these barriers
- Knowledge of community services and how they support health and wellbeing
- Knowledge of factors that influence health and wellbeing including lifestyle and social factors
- Demonstrable experience of delivering training and support to individuals and groups
- Knowledge of Primary Care
- Knowledge of working with VCSE organisations
- Knowledge of Digital Health Technology and experience of applying this to support health and wellbeing
- Awareness of local and national health and wellbeing digital initiatives and ability to deliver these in a range of settings
- Awareness of how to design, deliver and evaluate learning interventions
- Understanding of the impact of digital deprivation on health and wellbeing
- Understanding of factors contributing to digital deprivation and how to mitigate these
- Awareness of local initiatives and community services and ability to signpost where appropriate to support digital deprivation
Desirable
- Behaviour Change approaches and motivational methods
- Self-help and preventative approaches in health and wellbeing
- Knowledge of L&D / Training / Recovery Learning development, design, delivery and evaluation
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Excellent communication skills
- Excellent presentation skills
- Ability to adapt and respond to a range of learning needs whilst delivering educational sessions
- Adaptable and flexible approach to working, within a range of settings and geographical areas within Liverpool
- Comprehensive IT skills
- Confidence using a range of technology, digital apps, digital software, and social media to connect people and develop skills in supporting health and wellbeing.
- Active listening skills
- Ability to work to deadlines
- Confidentiality
- Excellent organisation and time management skills
- Autonomous working
- Team working. Ability to form effective working relationships across organisational boundaries
- Ability to develop and deliver training courses to high standards
Desirable
- Skills in data gathering and evaluation
Person Specification
Qualifications
Essential
- Level 3 Qualification such as NVQ in relevant subject (e.g., teaching, health training)
Knowledge\Experience
Essential
- Experience engaging with local communities and identifying health and wellbeing needs
- Significant evidence of understanding the wider determinants of health and experience of using digital means to address these barriers
- Knowledge of community services and how they support health and wellbeing
- Knowledge of factors that influence health and wellbeing including lifestyle and social factors
- Demonstrable experience of delivering training and support to individuals and groups
- Knowledge of Primary Care
- Knowledge of working with VCSE organisations
- Knowledge of Digital Health Technology and experience of applying this to support health and wellbeing
- Awareness of local and national health and wellbeing digital initiatives and ability to deliver these in a range of settings
- Awareness of how to design, deliver and evaluate learning interventions
- Understanding of the impact of digital deprivation on health and wellbeing
- Understanding of factors contributing to digital deprivation and how to mitigate these
- Awareness of local initiatives and community services and ability to signpost where appropriate to support digital deprivation
Desirable
- Behaviour Change approaches and motivational methods
- Self-help and preventative approaches in health and wellbeing
- Knowledge of L&D / Training / Recovery Learning development, design, delivery and evaluation
Values
Essential
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential
- Excellent communication skills
- Excellent presentation skills
- Ability to adapt and respond to a range of learning needs whilst delivering educational sessions
- Adaptable and flexible approach to working, within a range of settings and geographical areas within Liverpool
- Comprehensive IT skills
- Confidence using a range of technology, digital apps, digital software, and social media to connect people and develop skills in supporting health and wellbeing.
- Active listening skills
- Ability to work to deadlines
- Confidentiality
- Excellent organisation and time management skills
- Autonomous working
- Team working. Ability to form effective working relationships across organisational boundaries
- Ability to develop and deliver training courses to high standards
Desirable
- Skills in data gathering and evaluation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
