Health Care Support Worker

Mersey Care NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has become available to join our dynamic team on Sheridan ward . We currently have vacancies on our female ward. The ward is a 16 bedded unit supporting adultsaged 18 and over.

Do you have life experience?Do you consider yourself to be emotionally resilient?Have you got transferrable skills and like working with people?Are you caring, compassionate, flexible and have excellent communication skills?

If you have answered yes to these questions then there are exciting opportunities available for you within Mersey Care NHS Foundation Trust.Previous experience of working within a healthcare setting would be beneficial but if you have transferrable skills, developed in other areas of work then we would love to hear from you too.

Main duties of the job

Under the supervision of a qualified practitioner the post holder will implement a range of individual and group activities. The post holder will be required to use their initiative when working independently on the wards and are expected to report any clinical progress or change to a qualified practitioner.

The post holder will work to assist with the continuity of care for service users on their journey through the acute service.

The post holder will demonstrate an attitude which respects and values service users' choice and works along side them and their carers to ensure they are at the centre of care planning.

The post holder will carry out assigned tasks involving direct/indirect service user care and support service users under the supervision of a qualified practitioner.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of it all, we commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC5327741-A

Job locations

Sheridan ward Hollins park

Hollins Park hospital, Hollins Lane, Winwick

Warrington

WA2 8WA


Job description

Job responsibilities

CLINICAL

Under the direction of the qualified practitioner, participate in the delivery of planned care within both inpatient and community environments. The post holder will undertake a range of duties which include:-

Facilitate and support the development of appropriate personal care

Facilitate and support self help, communication and social skills acquisition

Assist and promote independence with activities of daily living

Facilitate a service users recovery by assisting them to participate in social, vocational, recreational and leisure activities within the appropriate setting

Participate in the implementation of specific programmes of care or therapy to develop and enhance socially appropriate adaptive behaviours under the supervision of qualified staff

Participate in regular supervision, engage in reflective practice and be committed to continued development

Provide information to enable the effectiveness of care to be evaluated.

Ensure appropriate records are maintained under the direction of the qualified practitioner.

Contribute to the involvement of service users, and carers/relatives in the delivery of care

Provide reassurance and support to service users and carers/family

Work collaboratively within the Care team to ensure that service users needs are met

Recognise and respond appropriately to urgent and emergency situations

Provide escort for service users and undertake transfer of service users as directed

Contribute to the development of services

Contribute to the effective and efficient use of resources

Understand and adhere to Trust policies, procedures and clinical guidelines

Report any concern regarding service user care to the Qualified Practitioner

Contribute to service improvement initiatives to enhance quality of service user care

Participate in service user and public involvement activities

Support individuals equality, diversity and rights

Participate in Serious Untoward Incident investigations/reviews as required

Job description

Job responsibilities

CLINICAL

Under the direction of the qualified practitioner, participate in the delivery of planned care within both inpatient and community environments. The post holder will undertake a range of duties which include:-

Facilitate and support the development of appropriate personal care

Facilitate and support self help, communication and social skills acquisition

Assist and promote independence with activities of daily living

Facilitate a service users recovery by assisting them to participate in social, vocational, recreational and leisure activities within the appropriate setting

Participate in the implementation of specific programmes of care or therapy to develop and enhance socially appropriate adaptive behaviours under the supervision of qualified staff

Participate in regular supervision, engage in reflective practice and be committed to continued development

Provide information to enable the effectiveness of care to be evaluated.

Ensure appropriate records are maintained under the direction of the qualified practitioner.

Contribute to the involvement of service users, and carers/relatives in the delivery of care

Provide reassurance and support to service users and carers/family

Work collaboratively within the Care team to ensure that service users needs are met

Recognise and respond appropriately to urgent and emergency situations

Provide escort for service users and undertake transfer of service users as directed

Contribute to the development of services

Contribute to the effective and efficient use of resources

Understand and adhere to Trust policies, procedures and clinical guidelines

Report any concern regarding service user care to the Qualified Practitioner

Contribute to service improvement initiatives to enhance quality of service user care

Participate in service user and public involvement activities

Support individuals equality, diversity and rights

Participate in Serious Untoward Incident investigations/reviews as required

Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent level of experience within a care setting.

Knowledge/Experience

Essential

  • Experience of working with service users with mental health problems.
  • Knowledge of Recovery model
  • An understanding of the organisation of nursing care

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential

  • Ability to communicate in a variety of settings with service users of varying levels of understanding
  • Able to present factual information and refer questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting
Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent level of experience within a care setting.

Knowledge/Experience

Essential

  • Experience of working with service users with mental health problems.
  • Knowledge of Recovery model
  • An understanding of the organisation of nursing care

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential

  • Ability to communicate in a variety of settings with service users of varying levels of understanding
  • Able to present factual information and refer questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Sheridan ward Hollins park

Hollins Park hospital, Hollins Lane, Winwick

Warrington

WA2 8WA


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Sheridan ward Hollins park

Hollins Park hospital, Hollins Lane, Winwick

Warrington

WA2 8WA


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Clinical Team Manager

Rebecca Abbott

rebecca.abbott2@merseycare.nhs.uk

01925664128

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-MHC5327741-A

Job locations

Sheridan ward Hollins park

Hollins Park hospital, Hollins Lane, Winwick

Warrington

WA2 8WA


Supporting documents

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