Mersey Care NHS Foundation Trust

Health Care Assistant

Information:

This job is now closed

Job summary

The Urgent Community Response Service in Knowsley provides care and support for patients over the age of 18 years old and whom are at risk of hospital admission. The Urgent Community Response team provide a two hour crisis response to a range of nursing interventions. The service is delivered jointly by Mersey Care and Knowsley Borough Council to provide urgent health and social care to patients.

In addition, the service is in the process of expanding its clinical workforce to support the implementation of the Virtual Wards by the Acute Hospital Trusts. The Urgent Community Response team will support those patients admitted to the Virtual wards to remain in the community.

We are seeking to appoint a highly enthusiastic and motivated individual to join the service as a Health Care Assistant.

Successful applicant would work under the direction of the Urgent Community Response Team leaders supporting the provision of high quality holistic nursing care to patients. The Health Care Assistant will provide care to patients in their own homes and other community settings, following appropriate training and supervision

Operational hours of the service are 8am-10pm 7 days per week 365 days per year. Successful candidates would need to support the service between the hours 8am-8pm 7 days per week and will also need to be flexible to meet the demands of the service.

Main duties of the job

The post holder will work under supervision as part of the multi-disciplinary team and will assist and support the clinical team(s). This may include working within the patient's home environment and other clinical settings in the community.

Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Details

Date posted

02 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

350-COM5537216

Job locations

Knowsley Urgent Community Response team

Prescot

L34 1PJ


Job description

Job responsibilities

Work as a member of the multi-disciplinary team.

Undertake a range of patient interventions within the scope of NVQ level 3/Care certificate skills for patients as delegated by service lead or other qualified clinical staff.

Offer advice to patients and carers on a wide range of health issues to include health promotion, lifestyle advice and self-care.

Plan and organise own work schedule once delegated from service lead.

Undertake basic patient observations.

Work within existing clinical guidelines, policies and infection control procedures.

Offer advice and support to patients and families in a wide range of situations.

Communicate factual and sensitive information within confidentiality guidelines to patients, ensuring all information is appropriately documented and reported back to the service lead.

Demonstrate own role to new starters and students.

Communicate information to multi-disciplinary team and other agencies asappropriate.

Undertake further training to gain skills in other areas.

Job description

Job responsibilities

Work as a member of the multi-disciplinary team.

Undertake a range of patient interventions within the scope of NVQ level 3/Care certificate skills for patients as delegated by service lead or other qualified clinical staff.

Offer advice to patients and carers on a wide range of health issues to include health promotion, lifestyle advice and self-care.

Plan and organise own work schedule once delegated from service lead.

Undertake basic patient observations.

Work within existing clinical guidelines, policies and infection control procedures.

Offer advice and support to patients and families in a wide range of situations.

Communicate factual and sensitive information within confidentiality guidelines to patients, ensuring all information is appropriately documented and reported back to the service lead.

Demonstrate own role to new starters and students.

Communicate information to multi-disciplinary team and other agencies asappropriate.

Undertake further training to gain skills in other areas.

Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent

Knowledge/ Experience

Essential

  • Previous health and social care experience or equivalent
  • Previous experience in Primary Care

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • Responsive to service users
  • Transparency and honesty
  • Discreet

Skills

Essential

  • Demonstrate Equality and Diversity.
  • Basic computer skills/ECDL or equivalent
  • Able to work without direct supervision.
  • Able to plan own workload
  • Ability to undertake clinical interventions
Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent

Knowledge/ Experience

Essential

  • Previous health and social care experience or equivalent
  • Previous experience in Primary Care

Values

Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • Responsive to service users
  • Transparency and honesty
  • Discreet

Skills

Essential

  • Demonstrate Equality and Diversity.
  • Basic computer skills/ECDL or equivalent
  • Able to work without direct supervision.
  • Able to plan own workload
  • Ability to undertake clinical interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Knowsley Urgent Community Response team

Prescot

L34 1PJ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Knowsley Urgent Community Response team

Prescot

L34 1PJ


Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Helen Boyle

helen.boyle@merseycare.nhs.uk

07920251364

Details

Date posted

02 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

350-COM5537216

Job locations

Knowsley Urgent Community Response team

Prescot

L34 1PJ


Supporting documents

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