Job summary
North Manchester General Hospital - New Hospital Project
Manchester University NHS Foundation Trust has ambitious plans to transform healthcare in North Manchester through the North Manchester General Hospital (NMGH) Redevelopment Programme which will deliver a newhospital and health campus at the existing North Manchester General Hospital site. This major investment will support the transformation of how we deliver our services and create modern facilities that support world-class clinical care for our communities.
This role provides a unique opportunity to be part of one of the largest public sector health transformation programmes being delivered across Manchester.
The Business Support Officer will be responsible for providing a high-quality, effective and expert administrative and operational support function across the New Hospital Project Team. The role will directly support the New Hospital Business Support Manager in the maintenance of effective administrative systems and operational team processes, ensuring the effective day-to-day operation of the New Hospital Project Team. The role will co-ordinate, arrange and support meetings through the production of agendas and minutes; provide support in maintaining project administrative systems; support with diary management; and support the New Hospital Business Support Manager taking responsibility for key administrative and operational functions across the New Hospital Team.
Main duties of the job
The Business Support Officer will undertake and support the delivery of the following key activities:
- Support the implementation and maintaining of accurate financial and project management records
- Provide diary management to Project Team Members.
- Provide support to the scheduling of meetings, workshops, planning/delivery of events including liaising with internal and external stakeholders.
- Prepare accurate records of meetings, events and workshops as may be necessary.
- Support the development, implementation and maintenance of highly-effective project administration processes and procedures.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject field or equivalent combination of experience and qualifications.
- Evidence of continuing professional and personal development.
Desirable
- ECDL
- Relevant administrative qualification
- Project / Programme Management Qualification such as Prince 2, APM PMQ, or equivalent experience
- Knowledge and/or training in relevant administrative systems.
Experience
Essential
- Excellent experience of MS Office suite (Word, Excel, Powerpoint, Visio, Outlook) to a high level of competence.
- Experience of working in multidisciplinary team
- Experience of supporting finance processes such as purchase orders, invoices, or expense claims.
- Experience of supporting recruitment and onboarding processes
- Experience of implementing digital project administration processes and procedures.
- Experience of providing administrative or business support in a busy office or project environment
- Experience of managing diaries, arranging meetings, and taking accurate minutes
- Experience of maintaining records, databases, and filing systems (electronic and/or paper)
- Experience of handling confidential and sensitive information appropriately
- Experience of working to policies, procedures, and deadlines
- Experience of working within health or public sector environments.
- Experience of working to deadlines
- Experience of working in multidisciplinary tea
- Experience in providing professional guidance and advice on administrative systems and processes.
- Experience and the ability to support the production of reports and statistical data for senior leaders
- Experience of effective communication with service users
Desirable
- Experience of working with senior managers and directors
- Experience of working within the NHS or a large public-sector organisation
- Experience of working within a project or programme environment
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject field or equivalent combination of experience and qualifications.
- Evidence of continuing professional and personal development.
Desirable
- ECDL
- Relevant administrative qualification
- Project / Programme Management Qualification such as Prince 2, APM PMQ, or equivalent experience
- Knowledge and/or training in relevant administrative systems.
Experience
Essential
- Excellent experience of MS Office suite (Word, Excel, Powerpoint, Visio, Outlook) to a high level of competence.
- Experience of working in multidisciplinary team
- Experience of supporting finance processes such as purchase orders, invoices, or expense claims.
- Experience of supporting recruitment and onboarding processes
- Experience of implementing digital project administration processes and procedures.
- Experience of providing administrative or business support in a busy office or project environment
- Experience of managing diaries, arranging meetings, and taking accurate minutes
- Experience of maintaining records, databases, and filing systems (electronic and/or paper)
- Experience of handling confidential and sensitive information appropriately
- Experience of working to policies, procedures, and deadlines
- Experience of working within health or public sector environments.
- Experience of working to deadlines
- Experience of working in multidisciplinary tea
- Experience in providing professional guidance and advice on administrative systems and processes.
- Experience and the ability to support the production of reports and statistical data for senior leaders
- Experience of effective communication with service users
Desirable
- Experience of working with senior managers and directors
- Experience of working within the NHS or a large public-sector organisation
- Experience of working within a project or programme environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
