Job summary
Financial Systems Officers handle a broad array of service requests across all software functionalities, including the General/Nominal, Purchase, Sales & Cash Ledgers, as well as requisitioning, capital, charitable toolkits and interfaces. The role therefore requires & rewards a wide understanding of financial operations & a dynamic approach to support the variety of specialists who use the system.
Once in post, advanced access rights to the financial system & a technician license to the service desk will be provided in order to solve requests for help, reported technical issues & configuration work.
Main duties of the job
The post-holder will be expected to pick up an increasing range of tickets as their experience grows, while triaging work to the rest of the team. Beyond the service desk, monthly, other periodic & ad hoc jobs are set to support the user groups & around the health of the system.
You'll focus on the functionality of the financial system, considering best practice, user experience & the efficiency of scalable solutions as the userbase grows. Data integrity, governance, operational risk management & compliance are absolutely key to success & underlie the core responsibilities of the job. You'll need to work at pace while maintaining accuracy & audit readiness, meaning time management & continuous improvement skills are highly important.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career. We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation.
You will play a pivotal part in supporting our operational excellence and strategic ambitions. You'll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.
MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You'll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation's success.
Join us and help shape the future of our Trust--make a real difference to our teams, our services, and our communities, and fundamentally, our patients.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Qualifications
Essential
- 5+ GCSEs at A*-C (9-4) including Maths & English
Desirable
- Further education related to Finance, Accounting, IT, Computer Science, Operations Management or similar
- ITSM qualification (e.g. ITIL)
- AAT L3 or equivalent
- Business analytics/informatics qualifications
Experience
Essential
- IT Service Management software (helpdesk ticketing)
- NHS Finance
- Working with large datasets
- Supporting mixed user groups
Desirable
- Training & Development work
- Database/ERP/Ledger administration
- Bookkeeping
- Working in sprints/ Lean/ Agile / CI methodology
Skills
Essential
- Computer literacy including understanding of databases
- Intermediate-Advanced Excel
- Time Management & Prioritisation
Desirable
- SQL (Server) writing & interpretation
- Writing/amending VBA & Macros
- Software administration
Circumstances
Essential
- Flexibility & ability to commute to Trafford General
Person Specification
Qualifications
Essential
- 5+ GCSEs at A*-C (9-4) including Maths & English
Desirable
- Further education related to Finance, Accounting, IT, Computer Science, Operations Management or similar
- ITSM qualification (e.g. ITIL)
- AAT L3 or equivalent
- Business analytics/informatics qualifications
Experience
Essential
- IT Service Management software (helpdesk ticketing)
- NHS Finance
- Working with large datasets
- Supporting mixed user groups
Desirable
- Training & Development work
- Database/ERP/Ledger administration
- Bookkeeping
- Working in sprints/ Lean/ Agile / CI methodology
Skills
Essential
- Computer literacy including understanding of databases
- Intermediate-Advanced Excel
- Time Management & Prioritisation
Desirable
- SQL (Server) writing & interpretation
- Writing/amending VBA & Macros
- Software administration
Circumstances
Essential
- Flexibility & ability to commute to Trafford General
