Job summary
Ward 86 BMT & Stem Cell & Ward 84 OPD/DCU is a reginal center for treatment of children with life threatening malignancies and blood disorders. It is a dedicated inpatient, out-patient and day case facility. Our clinic facilitates 30 plus Oncology/Haematology clinics per week including a weekly general anaesthetic list for bone marrow and lumber puncture procedures. This is an excellent opportunity to work with a professional and friendly team, delivering high standards of care to our patients and their families as they undertake complex treatment. We are currently looking for a hard working and enthusiastic Ward Clerk to support our department and achieve an effective and efficient service to our patients.
Please note: There can be occasional/distressing circumstances when dealing with emotional relatives and the consequences of terminal illness.
Main duties of the job
o Greet people attending the reception areas, ascertaining their requirements and respond to those requirements accordingly.o Assist in maintaining the reception areas at all times.o Provide a telephone service, relaying queries and messages as necessary and liaising with other departments where appropriate, upholding patient confidentiality at all times.o Admit patients to the ward using our Patient Electronic Records system HIVE. Creating patient and baby wrist bands.o Transfer patients within the maternity department using our Patient Electronic Records system HIVE.o Discharge patients from the ward using our Patient Electronic Records system HIVE.o Maintain the confidentiality, safety and security of the ward reporting any adverse matters to senior staff and or the security office. Some wards require reception staff to provide access to patients and visitors.o Updating patient demographics on HIVE, our patient electronic system.o Receive, distribute and action mail.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do. You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.At MFT we're All Here For You - every step of the way. Join us today.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- NVQ Level 2 or equivalent experience
- ECDL
Experience/Knowledge
Essential
- Computer literate/IT trained/Keyboard skills
- The ability to work effectively as part of a team and independently
- Strong communication and interpersonal skills for interacting with patients, visitors & staff
- Experience in working in a confidential enviroment, data protection
Desirable
- Previous Ward Clerk experience or equivalent
- Experience with NHS Electronic System's
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- NVQ Level 2 or equivalent experience
- ECDL
Experience/Knowledge
Essential
- Computer literate/IT trained/Keyboard skills
- The ability to work effectively as part of a team and independently
- Strong communication and interpersonal skills for interacting with patients, visitors & staff
- Experience in working in a confidential enviroment, data protection
Desirable
- Previous Ward Clerk experience or equivalent
- Experience with NHS Electronic System's
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
