Job summary
TWA, Trafford, Withington and Altrincham hospitals is a division of Manchester Foundation Trust and the Facilities staff employed provide an integral service to the smooth running of the Division. We are now looking for a Facilities Services Supervisor to work at Willowbank Lodge Intermediate Care Unit as part of our Withington division to help us to continue to deliver excellent support services to the Trust.As a working Facilities Services Supervisor, you will lead a team of facilities assistants in providing essential and comprehensive cleaning and catering services to the site. You will also undertake essential cleaning and catering tasks to provide our patients with a safe and pleasant environment and meal service.
Main duties of the job
To oversee the day-to-day activity in the domestic, linen, and catering department, ensuring thatthe service is delivered according to the service specification. To manage the allocation of existing staff andresources to ensure the smooth running of the service.
To lead and co-ordinate the Facilities Services team at TWA hospitals and deliver a service through the Domestic, Catering, Linen and Portering Services team that meets the demands of the stakeholders and customers serviced by the Soft Facilities Management team based at the nominated site.
To co-ordinate and liaise with equivalent Facilities supervisors where necessary to provide an efficient and compliant overall Soft Facilities Management service.
To liaise with the clinical team to ensure that the facilities services support the clinical services.
The job entails working within a very busy department where no day is ever the same. If you are an organised, self-motivated, pro-active, problem solving individual then this is the post perfect for you. You will be responsible for the efficient day to day operation of the Domestic and Catering Service Team at Monet Lodge for the TWA Division in liaison with the wider Facilities and Clinical Teams.
The post is part time 25 hours per week and does involve working an early start of 7am on some days.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
1
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
1
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Knowledge
Essential
- Good knowledge of cleaning processes.
- Have a good knowledge of computers and able to send and receive emails, use Microsoft and Excel.
- To understand and be able to carry out instructions to set specifications.
Desirable
- Understanding and awareness of confidentiality.
- Understanding of catering processes.
Skills and Abilities
Essential
- Able to complete quality control documentation accurately and to a schedule.
- Providing advice, instruction or training to groups where the subject matter is straightforward.
- Able to plan staff deployment, including managing rotas and allocating leave, ensuring continuous cover, within budget restraints.
- The ability to deal with complaints in line with Trust procedure.
Qualifications
Essential
- Good written and spoken English and the ability to do basic maths.
Desirable
- GCSE's to include maths and English or equivalent.
- Customer care training/certificate.
- Moving and handling training/certificate.
- Basic food hygiene level 2 certificate.
- Leadership/managing people training/certificate.
Experience
Essential
- Demonstrate basic knowledge of Health & Safety.
Desirable
- Experience of working in a healthcare environment.
- Experience of working within a supervisory or management role.
Person Specification
Knowledge
Essential
- Good knowledge of cleaning processes.
- Have a good knowledge of computers and able to send and receive emails, use Microsoft and Excel.
- To understand and be able to carry out instructions to set specifications.
Desirable
- Understanding and awareness of confidentiality.
- Understanding of catering processes.
Skills and Abilities
Essential
- Able to complete quality control documentation accurately and to a schedule.
- Providing advice, instruction or training to groups where the subject matter is straightforward.
- Able to plan staff deployment, including managing rotas and allocating leave, ensuring continuous cover, within budget restraints.
- The ability to deal with complaints in line with Trust procedure.
Qualifications
Essential
- Good written and spoken English and the ability to do basic maths.
Desirable
- GCSE's to include maths and English or equivalent.
- Customer care training/certificate.
- Moving and handling training/certificate.
- Basic food hygiene level 2 certificate.
- Leadership/managing people training/certificate.
Experience
Essential
- Demonstrate basic knowledge of Health & Safety.
Desirable
- Experience of working in a healthcare environment.
- Experience of working within a supervisory or management role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
