Job summary
The post holder will be responsible for providing administrative services to the multi-disciplinary team, assisting the Medical Secretaries, Nurse Specialists and liaising closely with the clinical teams to ensure that all patients under the care of Cardiology Structural Heart Service progress through the pathway in a timely manner ensuring all investigations, appointments and supporting information is available. You will work both independently and in support of the Structural Heart Disease clinical team to collect and provide information required by the clinical team to agree a patient's treatment plan. You will take responsibility for your own workload but will escalate issues to the Pathway Navigator/Specialist Nurse team/Directorate team as and when appropriate. You will work within local and national guidelines e.g. national waiting times, national peer review, network agreed referral protocols and internal escalation policy.
Main duties of the job
The post holder will be responsible for providing administrative services to the multi-disciplinary team, assisting the Medical Secretaries, Nurse Specialists and liaising closely with the clinical teams to ensure that all patients under the care of Cardiology Structural Heart Service progress through the pathway in a timely manner ensuring all investigations, appointments and supporting information is available.
See job description for further detail.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Qualifications
Essential
- GCSE or equivalent in at least Maths and English at Grade C/functional Skills/equivalent experience
Desirable
- Evidence of further study up to and including degree or equivalent
Experience
Essential
- Extensive Microsoft Office experience
- Experience of working within an acute healthcare setting in an administrative role
Desirable
- 1+ years' experience of working within public services
Skills
Essential
- Exceptional communication, organisational skills and administrative skills
- Ability to work on own initiative and as a member of a team
- Ability to work to deadlines
- Negotiation skills
- Ability to multi task
Desirable
- Ability to use and manipulate IT systems across different disciplines
Person Specification
Qualifications
Essential
- GCSE or equivalent in at least Maths and English at Grade C/functional Skills/equivalent experience
Desirable
- Evidence of further study up to and including degree or equivalent
Experience
Essential
- Extensive Microsoft Office experience
- Experience of working within an acute healthcare setting in an administrative role
Desirable
- 1+ years' experience of working within public services
Skills
Essential
- Exceptional communication, organisational skills and administrative skills
- Ability to work on own initiative and as a member of a team
- Ability to work to deadlines
- Negotiation skills
- Ability to multi task
Desirable
- Ability to use and manipulate IT systems across different disciplines
