Job summary
We are looking to appoint a number of enthusiastic individuals to join our established team of on-call crisis workers at SAFE Place, our Merseyside Sexual Assault Referral Centre site in Liverpool.
The post holder will provide crisis management for patients that attend the Centre for a forensic medical examination outside of normal office hour
Candidates must also be aware that there is a future requirement for all SARC staff to provide a DNA sample for elimination purposes.
Main duties of the job
This is a bank contract providing 24/7 on-call cover across various shifts.
- Pay:£20 per on-call shift (increasing to £30 for Sat/Sun midnight-8am).
- Call-out/phone support rate:£15.45 per hour.
- Rota:Minimum of 4 on-call shifts per month.
The role includes telephone support, information, and crisis management for clients attending forensic medical examinations. Full training will be provided to support adults and young people.
Applicants should have experience in supportive roles, an understanding of safeguarding, and the ability to remain calm in crisis situations. They must be organised, self-motivated, able to work independently and within a multidisciplinary team, and able to attend SAFE Place Merseyside (Liverpool) within 30-60 minutes. A car and clean driving licence are essential.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Qualifications
Essential
Desirable
- NVQ Level 3, Counselling Qualification, Safeguarding training
Knowledge and Experience
Essential
- Understand the impact rape and sexual assault can have on victims.
- Previous recent experience of directly working with people in a supportive/advocacy role.
- Understand the nature of SARC and issues in relation to victims of rape or sexual assault.
- Possess an understanding of confidentiality and safeguarding.
Desirable
- Previous experience of telephone support work such as Samaritans.
- Previous experience of working in a healthcare setting.
- Previous experience of working with people in traumatic or crisis situations.
Skills
Essential
- Have good listening, interpersonal, written, and verbal communication skills.
- Be able to work out of hours, evenings, weekends, Public holidays.
- Ability to work a part of a multidisciplinary team
- Ability to utilise supervision effectively
- Have a flexible approach based around victim's needs & the SARC.
PERSONAL REQUIREMENTS
Essential
- Access to transport that ensures you arrive at the SARC within the callout time.
OTHER REQUIREMENTS
Essential
- Ability to travel to other locations as required.
Person Specification
Qualifications
Essential
Desirable
- NVQ Level 3, Counselling Qualification, Safeguarding training
Knowledge and Experience
Essential
- Understand the impact rape and sexual assault can have on victims.
- Previous recent experience of directly working with people in a supportive/advocacy role.
- Understand the nature of SARC and issues in relation to victims of rape or sexual assault.
- Possess an understanding of confidentiality and safeguarding.
Desirable
- Previous experience of telephone support work such as Samaritans.
- Previous experience of working in a healthcare setting.
- Previous experience of working with people in traumatic or crisis situations.
Skills
Essential
- Have good listening, interpersonal, written, and verbal communication skills.
- Be able to work out of hours, evenings, weekends, Public holidays.
- Ability to work a part of a multidisciplinary team
- Ability to utilise supervision effectively
- Have a flexible approach based around victim's needs & the SARC.
PERSONAL REQUIREMENTS
Essential
- Access to transport that ensures you arrive at the SARC within the callout time.
OTHER REQUIREMENTS
Essential
- Ability to travel to other locations as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
