Job summary
Are you an organised and confident administrator looking to make a real difference?
Join our Central Community Macmillan team and help improve access to vital community health services across Manchester.
We are looking for proactive and efficient Medical Secretary to support the delivery of timely, accurate, and compassionate management.As the first point of contact for referrers and service users, you will play a vital role in ensuring seamless access to community health services.
Main duties of the job
The postholder will provide a comprehensive, professional and medical, clerical and administrative support to consultants, clinical leads and/or community team(s). The post holder is expected to be aware of speciality typing requirements using their own initiative with guidance from clinical services. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point requiring clear communication and liaison skills.
The post holder will be required to work as part of a team at a community base and provide cross cover during periods of staff absence.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Qualifications
Essential
- Good standard of numeracy and literacy
- Word processing - Qualified to RSA II/NVQ level 3 Business Admin or equivalent qualification / demonstrable skills (60+ wpm at 95% accuracy).
Desirable
- European Computer Driving License (ECDL) or equivalent qualification.
- Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) Medical Secretarial Diploma.
Skills/Knowledge/Understanding
Essential
- Comprehensive knowledge of Microsoft packages.
- Advanced keyboard skills.
- Ability to communicate in a clear and concise manner.
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
- Good numerical skills.
- Ability to multi-task and prioritise own workload.
- Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness.
Desirable
- Understanding of the Data Protection Act.
- Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information.
Experience
Essential
- Significant experience of providing clerical services and experience of working with medical terminology and/or medical audio/typing.
- Experience of providing secretarial services in a hospital / community environment.
- Experience of using Information, Management and Technology systems for data entry.
- Experience of successfully working within tight time frames and to deadlines
Desirable
- Knowledge and understanding of the National Health Service.
- Experience of using Patient Administration Systems
- Minute taking and digital dictation systems experience
Person Specification
Qualifications
Essential
- Good standard of numeracy and literacy
- Word processing - Qualified to RSA II/NVQ level 3 Business Admin or equivalent qualification / demonstrable skills (60+ wpm at 95% accuracy).
Desirable
- European Computer Driving License (ECDL) or equivalent qualification.
- Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) Medical Secretarial Diploma.
Skills/Knowledge/Understanding
Essential
- Comprehensive knowledge of Microsoft packages.
- Advanced keyboard skills.
- Ability to communicate in a clear and concise manner.
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
- Good numerical skills.
- Ability to multi-task and prioritise own workload.
- Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness.
Desirable
- Understanding of the Data Protection Act.
- Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information.
Experience
Essential
- Significant experience of providing clerical services and experience of working with medical terminology and/or medical audio/typing.
- Experience of providing secretarial services in a hospital / community environment.
- Experience of using Information, Management and Technology systems for data entry.
- Experience of successfully working within tight time frames and to deadlines
Desirable
- Knowledge and understanding of the National Health Service.
- Experience of using Patient Administration Systems
- Minute taking and digital dictation systems experience
