Job summary
The post holder will be responsible for operating and monitoring the ID Badge and access control facilities on the MFT (ORC) site and ensure the safe and efficient operation of the ID office and systems. The post holder will be required to enforce ID and access control requirements in line with the Trust's Security Management Policy.
Main duties of the job
To ensure the provision of an informed and managed ID Badge and Access Control service in a courteous and efficient manner.
To provide comprehensive and efficient administrative and clerical assistance and to work as part of a team reporting to the Deputy Security Manager (ORC).
To assist the Deputy Security Manager (ORC) with ID Badge administration functions within the department, to identify and actively participate in the development of new methods to ensure that the service is both cost effective and efficient.
To deal efficiently and effectively with a wide range of enquiries from within and outside the NHS whilst promoting and developing good relationships and a positive image.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do. You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.At MFT we're All Here For You - every step of the way. Join us today.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Qualifications
Essential
- Good general standard of education
- Keyboard and computer skills (CLAIT, ECDL or RSA)
Desirable
- Recognised qualification in administration or secretarial studies
Experience
Essential
- Administration or clerical experience, ideally with customer service focus
- Proven experience with IT applications including MS Office
- Professional suite and other systems
- Experience of using Excel Access / Database systems including running reports and queries
Desirable
- Knowledge and use of iNet systems
- Running database reports
- Troubleshoot systems to identify and highlight issues 1
Skills
Essential
- Excellent, friendly telephone manner.
- Numerical ability
- Excellent communication skills both written and verbal
- Able to manage and prioritise own workloads
- Able to take, input and communicate accurate and detailed information
Training
Essential
- Willing to undertake Trust mandatory training
- Evidence of professional and personal development
Desirable
- Willingness to undertake self-development or further training within context of role including ID Badge and Access Control systems training
Person Specification
Qualifications
Essential
- Good general standard of education
- Keyboard and computer skills (CLAIT, ECDL or RSA)
Desirable
- Recognised qualification in administration or secretarial studies
Experience
Essential
- Administration or clerical experience, ideally with customer service focus
- Proven experience with IT applications including MS Office
- Professional suite and other systems
- Experience of using Excel Access / Database systems including running reports and queries
Desirable
- Knowledge and use of iNet systems
- Running database reports
- Troubleshoot systems to identify and highlight issues 1
Skills
Essential
- Excellent, friendly telephone manner.
- Numerical ability
- Excellent communication skills both written and verbal
- Able to manage and prioritise own workloads
- Able to take, input and communicate accurate and detailed information
Training
Essential
- Willing to undertake Trust mandatory training
- Evidence of professional and personal development
Desirable
- Willingness to undertake self-development or further training within context of role including ID Badge and Access Control systems training
