Job summary
Please read both the Nursing Assistant Job Description and the B2 Infant Feeding Support Worker Duties and Responsibilities to gain an overview of expectations of the role.
We are looking to recruit an Infant Feeding Support Worker, to work as part of the Infant Feeding Team in our South Manchester Office. This is an exciting opportunity to support parents with their infant feeding experience. The role involves working within a multi-disciplinary team, with Health Visitors, Midwives and the wider community, to provide a universal offer of feeding support to all families using research-based information. The role involves supporting parents in their homes, in groups or clinic settings, face to face and virtually. An interest in optimal feeding practices and the UNICEF Baby Friendly Initiative standards, will underpin your practice. There will be the opportunity to develop your knowledge and skills in this area and join a team, that is constantly evolving to meet the needs of Manchester families.
Main duties of the job
The post holder will be based in South Manchester and will be expected to travel citywide as a member of the Infant Feeding Team and will work with families who are experiencing feeding difficulties in the early postnatal weeks and months. The Infant Feeding Support Worker (IFSW) role is varied and requires sensitivity around making initial contact with families who have just had a baby. The IFSW will be able to make an offer of a home visit or video call to provide early interventions and support around infant feeding. The post holder will use effective communication skills to support clients in their homes, health centres and children's centres and will be skilled at delivering one to one and group activities, in community clinic settings and on a virtual platform. The role involves travel across Manchester and a car is an essential requirement for the role. The post holder will work with Health Visiting teams and the wider Infant Feeding Team offering families research based information, acting as a liaison for health practitioners to ensure appropriate support for families who are experiencing any urgent, complex or ongoing challenges with infant feeding.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.At MFT we're All Here For You - every step of the way. Join us today.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Qualifications
Essential
- Educated to a high standard - qualification that demonstrates good written and verbal English and basic numeracy skills
- Basic IT Skills
Knowledge and Understanding
Essential
- Working with people on a 1 to 1 and in a group setting
- Managing challenging situations
- Good understanding of community development work and public health
- Practical understanding of confidentiality and governance
- Understanding of safeguarding and how it will impact upon this role
- Good understanding of UNICEF Baby Friendly Initiative and its implication in practice
- Practical Experience of Infant Feeding
Desirable
- Experience of working within a community setting
- Infant Feeding challenges
Skills and Abilities
Essential
- Able to manage own diary and work to timescales
- Excellent communication skills and ability to communicate electronically and via telephone
- Able to support families during challenging situations
- Ability to manage conflict in a calm and controlled manner, working to Trust policy
- Able to work well as part of a team and able to work independently
- Ability to use basic IT skills to input onto an electronic record
ATTRIBUTES
Essential
- Committed to delivering high standards of patient care.
- Friendly, open, empathetic and compassionate.
- Professional outlook and positive attitude.
- Able to meet the flexible needs of the role and duty roster.
- Current full driving licence and access to a vehicle.
Person Specification
Qualifications
Essential
- Educated to a high standard - qualification that demonstrates good written and verbal English and basic numeracy skills
- Basic IT Skills
Knowledge and Understanding
Essential
- Working with people on a 1 to 1 and in a group setting
- Managing challenging situations
- Good understanding of community development work and public health
- Practical understanding of confidentiality and governance
- Understanding of safeguarding and how it will impact upon this role
- Good understanding of UNICEF Baby Friendly Initiative and its implication in practice
- Practical Experience of Infant Feeding
Desirable
- Experience of working within a community setting
- Infant Feeding challenges
Skills and Abilities
Essential
- Able to manage own diary and work to timescales
- Excellent communication skills and ability to communicate electronically and via telephone
- Able to support families during challenging situations
- Ability to manage conflict in a calm and controlled manner, working to Trust policy
- Able to work well as part of a team and able to work independently
- Ability to use basic IT skills to input onto an electronic record
ATTRIBUTES
Essential
- Committed to delivering high standards of patient care.
- Friendly, open, empathetic and compassionate.
- Professional outlook and positive attitude.
- Able to meet the flexible needs of the role and duty roster.
- Current full driving licence and access to a vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
