Job summary
We're looking for an experienced and inspiring Clinical Group Director of Performance & Operations to lead our North Manchester Clinical Group (NMCG).
This is your opportunity to make a real difference in a hospital at the heart of its community, with a proud history and an exciting future. NMCG is part of the national New Hospitals Programme and undergoing significant investment in a new hospital and wider regeneration with partners. It involves a considerable transformation programme, creating modern facilities & innovative services that will improve care for generations to come. You will be part of the leadership team shaping the services, designed with & for our patients and communities, for decades to come.
You'll bring proven senior leadership experience in complex healthcare settings, with a strong track record in operational delivery, performance improvement, & service transformation. Skilled in building effective systems & processes, you'll ensure high-quality, safe, & efficient patient care across all services.
As a values-led leader, you'll empower teams, foster collaboration, & create an inclusive culture where everyone can thrive. Your ability to influence at Board level, manage large budgets, & deliver ambitious targets will be key to success.
If you're ready to lead with purpose & help shape the future of care for the people of North Manchester & beyond, this could be your next & best career move.
Main duties of the job
- As a highly motivated, hard-working and self-confident individual with a drive to deliver & a commitment to excellence across all areas, you'll move forward transformation, modernisation & innovation across the Clinical Group, promoting a culture of continuous service improvement.
- You'll have a successful track record in a senior operation &/or performance role, delivering high-quality results within a complex environment or sector, preferably within the NHS, & eager for this new challenge.You'll have a clear vision the way services are designed and delivered for our patients and communities
- With impressive evidence of developing & implementing transformation programmes, including the management of service change, organisational development, outcome & operational process improvement, plus cost reduction, you'll utilise proven approaches & methodologies to improve management of performance across NMCG.
- It goes without saying, you'll be an open & honest communicator, consistently approachable, & an effective listener.
- You'll be ambitious, innovative, compassionate, & an inclusive leader with a positive, mindset, highly skilled in influencing, with a coaching style that inspires others.
- Your vision will be focused on high standards of patient care, safety, & efficient & effective use of resources.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe. We are an ambitious organisation, serving over 1 million patients and users annually through our 10 hospitals and extensive community services. With a workforce of 30,000 plus, we are a driving force for innovation, clinical excellence, and system leadership across Greater Manchester.
As a senior leader at MFT, you will shape strategy and transformation at scale, working alongside a diverse, high-performing executive team. Our £3bn plus turnover and leading-edge digital infrastructure, including the Hive EPR, enable us to deliver integrated, patient-centred care and drive continuous improvement.
We are committed to fostering an inclusive, values-led culture where your expertise, vision, and leadership will directly influence organisational direction and population health outcomes. You will have the opportunity to lead complex change, champion research and innovation, and develop future talent in a supportive, collaborative environment.
Join us to make a lasting impact--on our Trust, our communities, and the future of healthcare.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.
Candidate Information Pack
To support this vacancy, we have developed a bespoke Candidate Information Pack which provides specific information about the role and the Selection Process. To view this pack, please visit: https://mft.nhs.uk/careers/1-2/
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.
Candidate Information Pack
To support this vacancy, we have developed a bespoke Candidate Information Pack which provides specific information about the role and the Selection Process. To view this pack, please visit: https://mft.nhs.uk/careers/1-2/
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications - Academic / Professional
Essential
- Educated to degree level or equivalent experience.
- Post-graduate degree or equivalent experience.
- Evidence of recent and relevant continuous professional development.
Desirable
- Formal management or leadership qualification.
Skills, Knowledge & Experience Requirements - Skills & Abilities
Essential
- Outstanding personal impact. Highly developed interpersonal, networking, advocacy, written and presentation skills that are persuasive and influential and develop relationships that inspire respect, trust and confidence.
- A high level of political awareness.
Skills, Knowledge & Experience Requirements - Knowledge & Experience
Essential
- Extensive senior level leadership and managerial experience within an acute NHS Trust (or comparatively large and complex multi-disciplinary organisation).
- A successful track record in a senior operations and / or performance role delivering high quality results within a complex environment or sector, preferable within the NHS.
- A clear appreciation of the context of acute healthcare provision within the modern NHS and understanding of the NHS Operating Framework and NHS Service Performance Standards.
- A successful track record of consistent delivery against NHS performance standards and sustainable bottom-line delivery through sound financial and operational management.
- Experience of managing significant resources and budgets, and a proven track record of delivering financial balance, sustainability and value for money.
- Experience of establishing and applying robust performance management systems and accountability frameworks.
- Experience of developing and implementing transformation programmes, including the management of service change, organisational development, outcome and operational process improvement and cost reduction.
- Experience of setting ambitious but attainable targets and leading the implementation of innovative solutions, designed to improve the quality of services within financial constraints.
- A successful track record of delivering a long-term vision whilst responding to short-term challenges and opportunities.
- A successful track record of developing an organisational culture committed to high quality, people, financial and performance standards.
- Demonstrable success in building, developing and inspiring high performing multi-professional teams, increasing staff engagement and innovation, and motivation to improve performance.
- Evidence of communicating successfully and working effectively in co-operation with a wide range of internal and external bodies, including statutory and non-statutory organisations, senior managers, colleagues and their representatives.
Desirable
- Evidence of leading or implementing high profile initiatives underpinned by the national research and innovation agenda.
- Experience working on national programmes or contributing to national policy development.
Personal Attributes
Essential
- Strong commercial and business acumen, understanding the impact of operational efficiencies on overall revenue performance.
- A commitment to personal development and the development of colleagues, with the ability to develop a culture in which all individuals can thrive and feel a sense of belonging.
Skills, Knowledge & Experience Requirements - Skills & Abilities
Essential
- Highly developed analytical skills with the ability to think and act strategically, tactically and creatively, while maintaining a clear view of the issues affecting the Clinical Group and MFT.
- Ability to translate a strategic vision into operational action, to communicate those objectives and ensure they are adhered to.
- Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required.
- Ability to encourage multi-disciplinary professional working and problem solving.
Skills, Knowledge & Experience Requirements - Knowledge & Experience
Desirable
- A strong understanding of how MFT fits into the wider health and social care system.
Personal Attributes
Essential
- Highly motivated, hard-working and self-confident individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example.
- Aligned to MFT's values.
- A commitment to promoting excellence at an MFT level as well as supporting the success of the Clinical Group.
- Able to communicate openly, effectively listen and is consistently approachable to colleagues.
- Works in a highly collaborative manner with colleagues across MFT and other system partners to ensure effective partnership work.
- Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines.
- Able to adapt to changing priorities, problem solve and re-focus the work of self and others on new priority areas that may require urgent action.
- Can constructively challenge and effectively manage conflict to reach a positive conclusion.
- High level of personal resilience and ability to work and remain calm in a high-pressure and/or challenging environment.
- A commitment to the ethical standards expected of public sector leaders in the UK.
- Passionate commitment to embedding equality, diversity and inclusivity, internally and externally.
- Willingness and ability to travel between MFT's sites as required.
Person Specification
Qualifications - Academic / Professional
Essential
- Educated to degree level or equivalent experience.
- Post-graduate degree or equivalent experience.
- Evidence of recent and relevant continuous professional development.
Desirable
- Formal management or leadership qualification.
Skills, Knowledge & Experience Requirements - Skills & Abilities
Essential
- Outstanding personal impact. Highly developed interpersonal, networking, advocacy, written and presentation skills that are persuasive and influential and develop relationships that inspire respect, trust and confidence.
- A high level of political awareness.
Skills, Knowledge & Experience Requirements - Knowledge & Experience
Essential
- Extensive senior level leadership and managerial experience within an acute NHS Trust (or comparatively large and complex multi-disciplinary organisation).
- A successful track record in a senior operations and / or performance role delivering high quality results within a complex environment or sector, preferable within the NHS.
- A clear appreciation of the context of acute healthcare provision within the modern NHS and understanding of the NHS Operating Framework and NHS Service Performance Standards.
- A successful track record of consistent delivery against NHS performance standards and sustainable bottom-line delivery through sound financial and operational management.
- Experience of managing significant resources and budgets, and a proven track record of delivering financial balance, sustainability and value for money.
- Experience of establishing and applying robust performance management systems and accountability frameworks.
- Experience of developing and implementing transformation programmes, including the management of service change, organisational development, outcome and operational process improvement and cost reduction.
- Experience of setting ambitious but attainable targets and leading the implementation of innovative solutions, designed to improve the quality of services within financial constraints.
- A successful track record of delivering a long-term vision whilst responding to short-term challenges and opportunities.
- A successful track record of developing an organisational culture committed to high quality, people, financial and performance standards.
- Demonstrable success in building, developing and inspiring high performing multi-professional teams, increasing staff engagement and innovation, and motivation to improve performance.
- Evidence of communicating successfully and working effectively in co-operation with a wide range of internal and external bodies, including statutory and non-statutory organisations, senior managers, colleagues and their representatives.
Desirable
- Evidence of leading or implementing high profile initiatives underpinned by the national research and innovation agenda.
- Experience working on national programmes or contributing to national policy development.
Personal Attributes
Essential
- Strong commercial and business acumen, understanding the impact of operational efficiencies on overall revenue performance.
- A commitment to personal development and the development of colleagues, with the ability to develop a culture in which all individuals can thrive and feel a sense of belonging.
Skills, Knowledge & Experience Requirements - Skills & Abilities
Essential
- Highly developed analytical skills with the ability to think and act strategically, tactically and creatively, while maintaining a clear view of the issues affecting the Clinical Group and MFT.
- Ability to translate a strategic vision into operational action, to communicate those objectives and ensure they are adhered to.
- Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required.
- Ability to encourage multi-disciplinary professional working and problem solving.
Skills, Knowledge & Experience Requirements - Knowledge & Experience
Desirable
- A strong understanding of how MFT fits into the wider health and social care system.
Personal Attributes
Essential
- Highly motivated, hard-working and self-confident individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example.
- Aligned to MFT's values.
- A commitment to promoting excellence at an MFT level as well as supporting the success of the Clinical Group.
- Able to communicate openly, effectively listen and is consistently approachable to colleagues.
- Works in a highly collaborative manner with colleagues across MFT and other system partners to ensure effective partnership work.
- Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines.
- Able to adapt to changing priorities, problem solve and re-focus the work of self and others on new priority areas that may require urgent action.
- Can constructively challenge and effectively manage conflict to reach a positive conclusion.
- High level of personal resilience and ability to work and remain calm in a high-pressure and/or challenging environment.
- A commitment to the ethical standards expected of public sector leaders in the UK.
- Passionate commitment to embedding equality, diversity and inclusivity, internally and externally.
- Willingness and ability to travel between MFT's sites as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
