Job summary
Working within Saint Mary's Sexual Assault Referral Centre (SARC) you will provide administrative and secretarial support to the Counselling team within the SARC Directorate.
The post holder will work collaboratively within the multi-disciplinary teams at SARC.
The post holder will be highly organised and experienced in making direct calls to patients/vulnerable adults.
Main duties of the job
Booking in counselling appointments and managing counsellor diaries.
Liaising with clients about their initial assessment appointments.
Co-ordination of group interventions and triaging clients for group.
Provide trauma-informed emotional support to clients accessing the SARC, both over the phone and in writing.
Carry out initial needs and risk assessments, ensuring safeguarding concerns are identified and responded to appropriately.
Triaging and reviewing suitability of referrals.
Provide clear information about client's options including pre-trial therapy.
Facilitate onward referrals to specialist Counselling, mental health, and community services.
Develop and maintain records (written or digital) accurately in line with data protection and organisational policies.
Work collaboratively with the wider SARC team and key partner agencies.
Adhere to the centre's policies including confidentiality.
Work in accordance with the centre's management system and processes.
Distribution of educational resources.
To participate in and promote the development of the Centre according to Trust policies and protocols.
To participate in team meetings and contribute to the development of services.
About us
Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, we are forward-thinking, committed to clinical excellence and driven to deliver innovation, and continuous improvement.Whether you're beginning your career or taking the next step, MFT offers a stimulating and supportive environment where your contribution truly matters. Our Hive Electronic Patient Record system enables safer, smarter, and more efficient ways of working - empowering you to deliver the best possible outcomes for our patients.You'll be part of a collaborative, multi-disciplinary community, working alongside professionals from a wide range of clinical backgrounds. Together, we push boundaries, share knowledge, and deliver care that transforms lives.At MFT, you'll find a workplace where everyone is respected, supported, and encouraged to thrive. We offer clear clinical pathways for professional development, helping you grow your skills and achieve your ambitions.Your journey at MFT is more than a job - it's an opportunity to make a lasting impact. We'll support you as you shape the future of healthcare, one patient at a time.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Application form and interview
Essential
- Direct communication with vulnerable patients
- Administrative and Clerical Duties
- Excell and spreadsheets
- Writing letters and telephone calls to patients
- Managing and coordinating diaries
Desirable
- Working with vulnerable clients
- Managing deadlines and waiting lists
- Co-ordinating groups
- Working as part of an MDT
- Working within a service of a sensitive nature
Person Specification
Application form and interview
Essential
- Direct communication with vulnerable patients
- Administrative and Clerical Duties
- Excell and spreadsheets
- Writing letters and telephone calls to patients
- Managing and coordinating diaries
Desirable
- Working with vulnerable clients
- Managing deadlines and waiting lists
- Co-ordinating groups
- Working as part of an MDT
- Working within a service of a sensitive nature
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
