Team Leader/Office Manager

Job summary

We are looking for an experienced, highly motivated and enthusiastic team leader / office manager to provide secretarial and administrative support to the Sleep Services department, within Respiratory Medicine. Working as part of a friendly secretarial team you will have excellent communication skills and be able to work calmly under pressure using your own initiative, with an ability to prioritise work to meet deadlines.

Essentially, we are looking for a good standard of general education along with previous comprehensive secretarial experience, and to have a good level of computer literacy, proficient in the use of HIVE, Microsoft Word and Excel.

We would expect the candidate to be a good team player with a flexible approach to work, providing assistance to your colleagues and cover for sickness and annual leave when required, helping to ensure an effective administrative service at all times.

Please note that this vacancy may be closed earlier should an excessive number of applications be received.

Main duties of the job

The post-holder will be required to follow policies and procedures and communicate effectively as appropriate

Sorting and distribution of incoming mail both electronic and paper form, ensuring all supporting documentation i.e. notes, x-rays and results are available for the medical staff to review.

Ensuring urgent matters are brought to the attention of the appropriate person in a timely fashion reporting any problems or issues to senior staff and seeking clarification if unsure of procedure/s.

Responsible for the timely processing of referrals, involving the prioritising by medical staff and ensuring that all cancer targets are met where appropriate.

The post-holder would be expected to demonstrate office procedures to new staff and provide the appropriate training.

The post-holder would be expected to commit to on the job learning, where necessary i.e. expansion of medical terminology knowledge, relevant policies and procedures.

Liaising with GP's and other external agencies regarding referrals/results to ensure that the minimum data set is recorded on HIVE.

Working closely with the ILD/CC Specialist Nursing teams and Departmental Pharmacists.

Attending weekly PTL meetings with the Operational Manager and Outpatient Bookings team.

Validation of the Patient Pathways using HIVE.

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.