Job summary
We are looking to recruit a team administrator for our friendly community team based in the North of the City.
The post holder will be responsible for providing effective and efficient clerical and administrative support to either a team of healthcare professionals. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. They will work alongside the Health Managers and need to be able to use their own initiative and prioritise tasks.
The post holder will be required to work as part of a team at a community base and provide cross cover during periods of staff absence.
Main duties of the job
Planning and organisational tasks/duties
To use a variety of software packages such as Microsoft Word, Outlook, Powerpoint, Excel etc to produce correspondence and maintain presentations, records, spreadsheets and databases. Also local clinical recording systems e.g. EMIS.
To devise and maintain office systems.
To collate data for performance reporting as required.
To attend meetings, and taking notes and recording actions and keeping notes.
To liaise with staff in other services and with external contacts.
To sort and distribute incoming post and organise and send outgoing post
To organise, store and archive paperwork, documents and computer- based information
To photocopy and print various documents
Patient/client user related tasks/duties
Deal with telephone communications and type letters with a potentially distressing or emotional content.
Participate in service development projects supporting staff surveys or audits as necessary.
Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source.
Participating in the referral process and note taking , input to EMIS and liaising with clinicians.
To be responsible for using systems to order equipment and office supplies on behalf of the team.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person Specification
Qualifications
Essential
- Good standard of Maths and English
- NVQ level 3 in administration or equivalent knowledge and experience
Experience
Essential
- Experience of administration procedures.
- Experience of working as part of a team.
Desirable
- Working as part of a multi-disciplinary team
- Experience of working to deadlines
- Working effectively with minimal supervision
Knowledge
Essential
- Clear understanding of confidentiality.
- General knowledge of office systems and procedures
Desirable
- Knowledge of NHS systems (EMIS)
Person Specification
Qualifications
Essential
- Good standard of Maths and English
- NVQ level 3 in administration or equivalent knowledge and experience
Experience
Essential
- Experience of administration procedures.
- Experience of working as part of a team.
Desirable
- Working as part of a multi-disciplinary team
- Experience of working to deadlines
- Working effectively with minimal supervision
Knowledge
Essential
- Clear understanding of confidentiality.
- General knowledge of office systems and procedures
Desirable
- Knowledge of NHS systems (EMIS)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
