Senior Administrator

Job summary

We are looking for an enthusiastic and conscientious person to join our expanding department. You will join the Secretarial Team in the busy and expanding Regional Genetics Service currently serving a population of 4.5 million within the North West Region.

The successful applicants will need to be self-motivated, hard working and capable of working within a team, together with the ability to work on your own initiative. You will also have good organisational skills and the ability to prioritise your workload. Good communication and administrative skills are essential, together with the commitment to demonstrate the Trust's Values and Behaviours framework.

The post holder will be primarily responsible for all secretarial duties relating to the work of a Consultant, together with associated Specialist Registrars and Genetic Counsellors.

Main duties of the job

Responsible for the provision of a comprehensive, high quality and efficient administrative and secretarial service.

Prioritise workload, dealing with any correspondence where necessary and reporting any issues which need to be escalated.

Responsible for ensuring that day-to-day workload is organised, managing the consultants diary and ensuring that priorities are identified.

Creation of clinic letters and any other correspondence.

Entering and retrieving information required for clinic organisation from the departmental clinical database (Themis) and HIVE

Receive telephone calls from patients, hospital staff, GPs and other clinical staff, both internal and external agencies, dealing with all calls in an efficient, friendly manner, being sensitive and remaining calm and polite under pressure, taking messages and/or redirecting calls as appropriate.

Input information onto HIVE & Themis and any other relevant database in accordance with Trust procedures, in a timely way to record patient details, making appointments where necessary using HIVE.

Retrieving and inputting information obtained from the NHS Strategic Tracing Service

Arrange meetings, seminars and conferences, both internal and external, preparing appropriate paperwork, taking minutes if required and arranging travel and accommodation as required.

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.