Job summary
The University of Manchester NHS Foundation Trust (MFT) mission is...
To achieve this, MFT is embarking on a change to its operation model which will enable and achieve a culture of improving the quality of services across the organisation. This presents an opportunity for the incumbent that is pivotal in supporting the delivery this ambition whilst demonstrating and role modelling the Trust values.
At MFT our people are our greatest asset, and this post will play a supportive role in the development of the skills and infrastructure to build a culture of continuous improvement within the whole quality management system. The post holder will, in collaboration with cross functional departments, support planning of our digital change priorities, execute the MFT improvement approach and method and support sites to strengthen their quality control to ensure we are building confidence and assurance for our people.
This role will be responsible for delivering change capability at different levels across the organisation and to supporting significant cross-organisational change projects that enable the organisation to improve safety, efficiency, effectiveness, staff and patient experience; with our people at the core of what we do. This will be supported by our world class digital infrastructure to deliver value for our people.
Main duties of the job
This new role offers an outstanding opportunity to become a practitioner of large scale, organisational change. We seek a leader who can support teams to help create the change and translate our improvement and transformational aspirations into practical actions and results for our people.
As a Hive EPR - Change Agent, you will work within the Hive EPR & Digital Applications department. You will work closely with clinical and administrative / managerial staff, analyse their processes, and help them to agree clinical and operational best practice standards and workflows. You will analyse and document current and future workflows, and either match these to those already built into the EPR system or facilitate agreement for changes in working practice.
You will spend a part of your time working with other Hive EPR & Digital Applications teams in integrated areas which require close collaborative working with other Hive EPR and Trust teams. These may include users & security, reporting, printing, testing, training, interfaces, medical device integration and business continuity planning. You will be part of the wider clinical governance and change management organisation for clinical applications and will be required to lead on the engagement with clinicians and other staff related to your service. In this role, you will act as a change management specialist to engage staff in review of working practices and communicating and training changes to practices and policies.
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Degree or equivalent or relevant experience
- Ongoing Evidence of Personal Development
Desirable
- Qualification in Project Management
Experience/Knowledge
Essential
- Knowledge of clinical, administrative and/and operational workflows and processes within a hospital environment
- Previous/current clinical / operational NHS experience and understanding of the NHS Performance Framework
- Knowledge of all Microsoft Office packages especially Excel
- Knowledge of NHS Information Standards and their application Experience of managing large scale organisational change
Desirable
- Knowledge of Lean & 6 sigma analysis techniques
- Knowledge of Data Protection Act, GDPR & Information Governance
- Knowledge of managing complex, strategic projects or areas of complex working practices
- Training or coaching experience
Training & Experience
Essential
- Evidenced experience of communicating complex information to a range of people
Desirable
- Experience with business and technical change management , documentation and methodology development
- Excellent Facilitation and networking skills
Person Specification
Qualifications
Essential
- Degree or equivalent or relevant experience
- Ongoing Evidence of Personal Development
Desirable
- Qualification in Project Management
Experience/Knowledge
Essential
- Knowledge of clinical, administrative and/and operational workflows and processes within a hospital environment
- Previous/current clinical / operational NHS experience and understanding of the NHS Performance Framework
- Knowledge of all Microsoft Office packages especially Excel
- Knowledge of NHS Information Standards and their application Experience of managing large scale organisational change
Desirable
- Knowledge of Lean & 6 sigma analysis techniques
- Knowledge of Data Protection Act, GDPR & Information Governance
- Knowledge of managing complex, strategic projects or areas of complex working practices
- Training or coaching experience
Training & Experience
Essential
- Evidenced experience of communicating complex information to a range of people
Desirable
- Experience with business and technical change management , documentation and methodology development
- Excellent Facilitation and networking skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
