LD Health Team Administrator

Job summary

We are looking to recruit a team administrator to our friendly team in the south of the city

The post holder will be responsible for providing effective and efficient clerical and administrative support to a team of healthcare professionals, in the Learning Disability Community Service The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. They will work alongside the Health Managers and need to be able to use their own initiative and prioritise tasks.

We operate a referral system and you will be instrumental processing referrals through the system.

The post holder will be required to work as part of a team at a community base and provide cross citywide cover during periods of staff absence.

The role is fundamental to our team operations and if you are a great communicator, organised and enjoy working as part of a team we welcome your application .

Main duties of the job

Planning and organisational tasks/duties

To use a variety of software packages such as Microsoft Word, Outlook, Powerpoint, Excel etc to produce correspondence and maintain presentations, records, spreadsheets and databases. Also local clinical recording systems e.g. EMIS.

To devise and maintain office systems.

To collate data for performance reporting as required.

To attend meetings to take notes and actions in line with record keeping

To liaise with staff in other services and with external contacts.

To sort and distribute incoming post and organise and send outgoing post

To organise, store and archive paperwork, documents and computer- based information

To photocopy and print various documents

Patient/client user related tasks/duties

Deal with telephone communications and type letters .

Participate in service development projects supporting staff surveys or audits as necessary.

Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source.

Participating in the referral process taking minutes, input to EMIS and templates and liaising with clinicians.

Responsibility for ordering equipment and office supplies on behalf of the team.

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.