Job summary
We are seeking a dynamic and experienced General Manager (Band 8B) to join the Paediatric Critical Care & Surgery Care Division and manage a portfolio of high-impact clinical specialties within the Specialist Surgery Clinical Service. Specialties within this include Ear, Nose & Throat (ENT), Urology, Paediatric Surgery, Cleft Lip & Palate Services, and Nephrology.
As part of the triumvirate leadership team alongside the Clinical Lead and Lead Nurse, you will be responsible for the operational delivery, strategic planning, and performance management of these services. You will play a pivotal role in ensuring high-quality patient care, meeting national and local performance standards, and driving service transformation.
Main duties of the job
o Lead service delivery across the assigned specialties, ensuring excellence in clinical standards and patient experience.o Manage performance targets including waiting lists, finance, and quality metrics.o Develop and implement transformation plans and service improvements.o Engage and motivate multidisciplinary teams to deliver best practice care.o Oversee financial planning, budget management, and resource allocation.o Build strong relationships with internal and external stakeholders including commissioners, local authorities, and patient groups.o Ensure compliance with clinical governance, safeguarding, and health & safety policies.o Participate in the Specialist Hospital Clinical Group associated oncall duties
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
The General Manager will be responsible to the Clinical Director for the delivery of all patient services within the Clinical Service. Key responsibilities include: Supporting the Clinical Director in managing all services and resolving urgent issues. Leading service transformation and improvement initiatives. Ensuring performance standards are met and infrastructure supports required levels. Promoting a shared vision and culture of collaboration among staff. Managing financial targets and budgets across multiple clinical services. Developing strategic plans and contributing to policy decisions across Greater Manchester. Ensuring equality and addressing health inequalities in operational and strategic plans. Managing service managers and supporting workforce planning and development. Ensuring compliance with clinical governance and national standards.
Job description
Job responsibilities
The General Manager will be responsible to the Clinical Director for the delivery of all patient services within the Clinical Service. Key responsibilities include: Supporting the Clinical Director in managing all services and resolving urgent issues. Leading service transformation and improvement initiatives. Ensuring performance standards are met and infrastructure supports required levels. Promoting a shared vision and culture of collaboration among staff. Managing financial targets and budgets across multiple clinical services. Developing strategic plans and contributing to policy decisions across Greater Manchester. Ensuring equality and addressing health inequalities in operational and strategic plans. Managing service managers and supporting workforce planning and development. Ensuring compliance with clinical governance and national standards.
Person Specification
Qualifications
Essential
- Graduate or equivalent level of experience.
- Managerial experience or qualification equivalent to post graduate diploma
- Master's degree or equivalent experience
Desirable
- Experience or qualification relating to specialty
Knowledge
Essential
- Highly specialist knowledge of managing within a NHS healthcare setting
- Detailed knowledge and experience of managing performance, capacity, demand and activity
- Knowledge of managing staff within a healthcare setting and experience of managing a service
- Knowledge and experience of project/programme management
Training and Experience
Essential
- Proven experience of and demonstrable achievement in managing healthcare services
- Management of re- sources with a good track record with change management, budget management, efficiency savings and financial recovery plans
- Experience of project management and imaginative planning
- Experience of managing a diverse team
- Measurable track record in involving and motivating staff to improve performance
- Experience of success- fully managing the implementation of change
- Experience of identifying education and training needs of staff
- Evidence of continuous professional development
Desirable
- Experience in workforce planning
- Experience in setting establishments and using workforce toolkits including dependency tools
- Experience in R&D
- Experience of modernising services without additional resources
- Evidence of professional leadership, leading to innovation in practice
- Experience in clinical audit/benchmarking
- Experienced in complaints management
- Experience of developing and maintaining effective partnerships with internal and external stakeholders in the redesign of services
Skills and Abilities
Essential
- Ability to present highly complex and emotive information clearly and openly with staff
- An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
- Able to hold professionals and peers to account
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Ability to analyse and interpret highly complex performance and financial information
- Excellent numerical and presentational skills
- Negotiating and influencing skills
- Ability to make calm rational decisions in the face of adversity
Desirable
- An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks
- Strong analytical skills and ability to consider the wider picture
Attributes
Essential
- Honest
- Open minded, treats colleagues with dignity and respect
- Capacity to work with clinicians and staff at all levels
- Exemplary personal standards of conduct and behaviour
- Inspires others and leads by example
Other
Essential
- Mobility to travel across sites
- Can use constructive criticism and openly seeks to review and reflect on own style and presentation
- Resilient and self- motivated with drive and vision, a can do attitude and is able to work on own initiative and manage a range of priorities against competing agendas
Person Specification
Qualifications
Essential
- Graduate or equivalent level of experience.
- Managerial experience or qualification equivalent to post graduate diploma
- Master's degree or equivalent experience
Desirable
- Experience or qualification relating to specialty
Knowledge
Essential
- Highly specialist knowledge of managing within a NHS healthcare setting
- Detailed knowledge and experience of managing performance, capacity, demand and activity
- Knowledge of managing staff within a healthcare setting and experience of managing a service
- Knowledge and experience of project/programme management
Training and Experience
Essential
- Proven experience of and demonstrable achievement in managing healthcare services
- Management of re- sources with a good track record with change management, budget management, efficiency savings and financial recovery plans
- Experience of project management and imaginative planning
- Experience of managing a diverse team
- Measurable track record in involving and motivating staff to improve performance
- Experience of success- fully managing the implementation of change
- Experience of identifying education and training needs of staff
- Evidence of continuous professional development
Desirable
- Experience in workforce planning
- Experience in setting establishments and using workforce toolkits including dependency tools
- Experience in R&D
- Experience of modernising services without additional resources
- Evidence of professional leadership, leading to innovation in practice
- Experience in clinical audit/benchmarking
- Experienced in complaints management
- Experience of developing and maintaining effective partnerships with internal and external stakeholders in the redesign of services
Skills and Abilities
Essential
- Ability to present highly complex and emotive information clearly and openly with staff
- An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
- Able to hold professionals and peers to account
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Ability to analyse and interpret highly complex performance and financial information
- Excellent numerical and presentational skills
- Negotiating and influencing skills
- Ability to make calm rational decisions in the face of adversity
Desirable
- An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks
- Strong analytical skills and ability to consider the wider picture
Attributes
Essential
- Honest
- Open minded, treats colleagues with dignity and respect
- Capacity to work with clinicians and staff at all levels
- Exemplary personal standards of conduct and behaviour
- Inspires others and leads by example
Other
Essential
- Mobility to travel across sites
- Can use constructive criticism and openly seeks to review and reflect on own style and presentation
- Resilient and self- motivated with drive and vision, a can do attitude and is able to work on own initiative and manage a range of priorities against competing agendas
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
