Pensions Administration Support Officer

Job summary

High-quality, accurate payroll and pension services are essential to our success as an employer and our standing as an NHS Trust.

We are looking for an enthusiastic, adaptable and organised Payroll Support Officer to join our professional team at Manchester University NHS Foundation Trust.

You'll be responsible for the organisation and prioritisation of you own workload. Updating the Payroll System (ESR) through the accurate and timely interpretation of documentation received. Deal with a range of stakeholders to provide guidance and training. You will be able to enhance your own performance through continuously developing your own knowledge and skills.

Main duties of the job

You'll use your expertise to troubleshoot issues and find ways to improve the service with strong Customer Service skills and experience dealing with difficult situations . A good communicator both in person and in writing with good planning and organisational skills, remining calm under pressure, you'll also have the ability to work unsupervised.

This is a demanding and busy role and the successful candidate is required to be able to demonstrate the Trust Values and standards of behaviour expected by the organisation and must meet the responsibilities of the job description and person specification.

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.