Job summary
Band 3 Administrative Assistant - Sure Start
The Manchester Speech and Language Therapy Service is committed to providing a high-quality service to children and families across the city of Manchester.
We are looking for an experienced Administrator to join the Sure Start Team.
You will play a vital role supporting therapists. Duties will include coordinating training, referral management, typing, supporting clinicians in managing patient groups, liaising with clinicians/professionals across other services, activity reporting to commissioners.
This is an opening for an enthusiastic and confident individual who enjoys communicating with others and utilising their excellent organisation and administrative skills. We are looking for someone with a positive, can-do attitude, who is team focused and wants to learn and get involved. You will need to have a good knowledge of Microsoft Office packages and very good IT skills.
The role is based at Wythenshawe. However, there may be occasions when visits to other bases across the city may be needed to support team events.
This post is 22.5 hours per week (hours to be agreed)
Salary scale Band 3 £24,071 - £25,674 pro rata
Closing date: Monday 30th June 12:00 noon.
For further information or an informal chat please contact Julie Ashworth 07966 626 759 Team Lead or Jayne Macdonald Administration and Business Support Manager on 0161 470 6770 (Monday-Wednesday)
Main duties of the job
Main Tasks/Overview of Responsibilities
Responsibility for Patient Care
To deal with enquiries from parents, carers, schools, therapists, health and education professionals relating to the Communication and Language pathway
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Education
Essential
- General Education to GCSE standard or equivalent experience
- Recognised computing/typing qualification
Desirable
- ECDL, NVQ11 or NVQ111 in Adminstration
Experience
Essential
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Experience of maintaining and developing training data and reporting
- Significant administrative and clerical experience
- Significant typing/data entry experience/skills
Desirable
- Experience of using EMIS appointments and referrals system
Knowledge
Essential
- Knowledge of reporting systems
Desirable
- Knowledge of the NHS and how it functions
Skills
Essential
- Excellent interpersonal and verbal communication skills
- Excellent organisational skills
- Ability to work on own initiative
- Ability to work to deadlines and prioritise
Desirable
- Previous reporting skills
General
Essential
- Pleasant manner.
- Flexible approach.
- Good standard of both written and spoken English.
- Able to concentrate for long periods of time including prolonged use of computers.
- Able to tolerate frequent interruptions.
Desirable
- Able to demonstrate working to deadlines and time management.
Person Specification
Education
Essential
- General Education to GCSE standard or equivalent experience
- Recognised computing/typing qualification
Desirable
- ECDL, NVQ11 or NVQ111 in Adminstration
Experience
Essential
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Experience of maintaining and developing training data and reporting
- Significant administrative and clerical experience
- Significant typing/data entry experience/skills
Desirable
- Experience of using EMIS appointments and referrals system
Knowledge
Essential
- Knowledge of reporting systems
Desirable
- Knowledge of the NHS and how it functions
Skills
Essential
- Excellent interpersonal and verbal communication skills
- Excellent organisational skills
- Ability to work on own initiative
- Ability to work to deadlines and prioritise
Desirable
- Previous reporting skills
General
Essential
- Pleasant manner.
- Flexible approach.
- Good standard of both written and spoken English.
- Able to concentrate for long periods of time including prolonged use of computers.
- Able to tolerate frequent interruptions.
Desirable
- Able to demonstrate working to deadlines and time management.
