Manchester University NHS Foundation Trust

Assistant Patient Pathway Co-ordinator

The closing date is 17 September 2025

Job summary

Looking for a new challenge? If yes, the Department of Reproductive Medicine is looking for a motivated individual to join our fantastic team!

The successful candidate will be patient focused and able to work in a team.

We look forward to hearing from you!

Main duties of the job

The Postholder will support Lead Patient Pathway Coordinators ensuringthe provision of a comprehensive service to the Consultants and their teams, working within this area. They will support the LeadPPC, who are the point of contact for patients accessing elective hospital services throughout their pathway of care ensuring Trustquality standards and targets are achieved.Based in a specialty clinical team, the post holder will be the point of contact for all administrative and clerical issues relating topatients' pathway of care, tracking and supporting them from referral to treatment &/or discharge.The postholder will provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways thatenable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the rightplace, by the right person, at the right time.The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer focusedand knowledgeable point of contact

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Details

Date posted

03 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

349-SMH-7458075C-RL3

Job locations

IVF/Reproductive Medicine

Old Saint Mary's

Manchester

M13 9WL


Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Person Specification

Qualifications

Essential

  • Good general education or NVQ Level 3 in Business & Administration

Experience

Essential

  • Experience of working in an office environment

Desirable

  • Experience of working in the NHS

Knowledge/Skills

Essential

  • Experience dealing with customer complaints and customer care
  • Computer literate, with experience of using a keyboard.

Desirable

  • Good organisation skills and willingness to learn
  • Understanding of medical terminology
  • Knowledge of NHS service provision including the pathway of care and RTT
Person Specification

Qualifications

Essential

  • Good general education or NVQ Level 3 in Business & Administration

Experience

Essential

  • Experience of working in an office environment

Desirable

  • Experience of working in the NHS

Knowledge/Skills

Essential

  • Experience dealing with customer complaints and customer care
  • Computer literate, with experience of using a keyboard.

Desirable

  • Good organisation skills and willingness to learn
  • Understanding of medical terminology
  • Knowledge of NHS service provision including the pathway of care and RTT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

IVF/Reproductive Medicine

Old Saint Mary's

Manchester

M13 9WL


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

IVF/Reproductive Medicine

Old Saint Mary's

Manchester

M13 9WL


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Patient Pathway Coordinator

Alaika.Rashad

Alaika.Rashad@mft.nhs.uk

01612766770

Details

Date posted

03 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

349-SMH-7458075C-RL3

Job locations

IVF/Reproductive Medicine

Old Saint Mary's

Manchester

M13 9WL


Supporting documents

Privacy notice

Manchester University NHS Foundation Trust's privacy notice (opens in a new tab)