Service Manager - Cardiology

Job summary

An opportunity has arisen as a band 5 Service Manager within the Cardiology Directorate for a dynamic and forward-thinking Service Manager at Manchester Royal Infirmary / North Manchester General Hospital.

The role will be varied from working to national targets pertaining to RTT, managing the administrative teams and supporting the services operationally. The successful candidate will also be involved with projects to support service improvements. The candidate will be required to have the ability to collect and analyse data in order, to produce comprehensive reports across, a number of specialties within the Directorate, sometimes at very short notice, therefore the ability to perform under pressure is essential.

An understanding of both elective and non-elective patient pathway management is essential as well as a proven track record of managing change within an administrative management environment. The candidate will have comprehensive knowledge and experience relating to theatre scheduling and is able to balance operational pressures whilst ensuring patient safety and experience is a priority.The successful candidate will report to the Operational Manager, working closely with key stakeholders to ensure an excellent quality of service is delivered. We are looking for someone with a 'can do' attitude to join a forward-thinking innovative team providing excellent patient care.

Main duties of the job

• Provide business support to the Deputy Directorate Manager and Operational Manager to assist in the delivery of safe and effective clinical services within the directorate/specialties, ensuring that all targets, deadlines and objectives are delivered as appropriate.
• Contribute to ensuring robust clinical governance systems are in place, which incorporates clinical incidents, claims, clinical guidelines and procedures.
• Manage and supervise all secretarial, clerical and waiting list posts within the directorate(s)
• Assist in the investigation and response to clinical incidents and complaints within appropriate timescales
• Act up in the absence of the Operational Manager as required

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.