Job summary
You will need to be highly organised and have excellent communication and customer service skills. You will provide a complete range of reception and administrative services including data input. You will liaise with all levels of clinical and administrative staff and welcome all parents, carers and visitors to the ward.
The role is varied and challenging. You must enjoy working with the general public and be a team player. You will be able to use your own initiative, be flexible and able to prioritise your workload. A conscientious and pro-active approach is key to this role as well as a friendly personality and a mature and confident outlook.
Main duties of the job
- Greet parents and visitors to ward, directing them as appropriate
- To provide a range of administrative and clerical duties to the Neonatal Unit,
- To be responsible for the maintenance/updating of patients' records on the Trusts' Electronic Patient Record HIVE system always ensuring accuracy of details. Data collation for reports and submission. Be proactive with Security on the unit
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Education
Essential
- Minimum Level C GSCE English or equivalent, to include Maths and English
- Good standard of general education
Desirable
- RSA Level 2 or NVQ Level or equivalent.
- ECDL or equivalent
Experience
Essential
- Previous experience of working with office systems and procedures.
- Experience of working within a team and independently
- Good level of written and spoken English.
- Ability to present information in a clear and logical manner - both written and verbal.
- Ability to demonstrate organisational skills including time management, prioritisation and the ability to complete a task
- Ability to numerate: Stock keeping Time keeping
- To comprehend and work within the Trusts policies of data protection, confidentiality, equal
Desirable
Person Specification
Education
Essential
- Minimum Level C GSCE English or equivalent, to include Maths and English
- Good standard of general education
Desirable
- RSA Level 2 or NVQ Level or equivalent.
- ECDL or equivalent
Experience
Essential
- Previous experience of working with office systems and procedures.
- Experience of working within a team and independently
- Good level of written and spoken English.
- Ability to present information in a clear and logical manner - both written and verbal.
- Ability to demonstrate organisational skills including time management, prioritisation and the ability to complete a task
- Ability to numerate: Stock keeping Time keeping
- To comprehend and work within the Trusts policies of data protection, confidentiality, equal
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
