Job summary
This post is a 18-month Fixed Term
The Senior Operational Manager will support the Directorate Manager by providing operational management and business development of designated clinical speciality services within the Directorate.
The post holder will be responsible for providing timely, efficient and effective operational management support to the Directorate Manager and the specialty leads, with the overall aim of ensuring that services are responsive and provided to the highest clinical and performancestandards.
The post holder will also support the development and implementation of projects and business cases to improve cost, service delivery and patient experience to the key speciality areas and will ensure continuous improvement of performance and quality targets.
Main duties of the job
In support of the Directorate Manager and in conjunction with the clinical leads and support teams within the defined service area.
Support the day to day efficient and effective operational management of the defined specialities, reporting to the Directorate Manager all matters affecting the delivery of core services.
Work with the Specialty Leads, Lead Nurses and operational teams to respond to operational issues on a day to day basis and ensure issues are swiftly resolved.
Implement and monitor systems and processes to ensure the delivery of all speciality activity and finance targets against plan.
Build relationships and develop good communication systems across a range of service areas internally and externally to the Trust, ensuring the delivery of safe and effective care to patients.
About us
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
Desirable
- Recognised leadership or management qualification
Experience
Essential
- Experience of management of clinical services and working with medical staff
- Contributing to improvements in service standards and patient experience
- Monitoring compliance with local and national performance and quality targets
- Experience of developing innovative and lasting solutions to operational and performance issues
- Experience of budget and human resource management
- Experience of managing administrative and support staff
Desirable
- Experience of Finance and cost improvement programmes
- Experience of waiting list and activity monitoring against contract
Knowledge
Essential
- High level knowledge of patient and hospital administration systems
- Understanding of local and national targets
- Have an understanding of confidentiality and data protection
Desirable
- Knowledge of national and local initiatives
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
Desirable
- Recognised leadership or management qualification
Experience
Essential
- Experience of management of clinical services and working with medical staff
- Contributing to improvements in service standards and patient experience
- Monitoring compliance with local and national performance and quality targets
- Experience of developing innovative and lasting solutions to operational and performance issues
- Experience of budget and human resource management
- Experience of managing administrative and support staff
Desirable
- Experience of Finance and cost improvement programmes
- Experience of waiting list and activity monitoring against contract
Knowledge
Essential
- High level knowledge of patient and hospital administration systems
- Understanding of local and national targets
- Have an understanding of confidentiality and data protection
Desirable
- Knowledge of national and local initiatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
