Manchester University NHS Foundation Trust

Reception & Admin Assistant

The closing date is 01 July 2025

Job summary

We are looking for a motivated and detail orientated individual to work as an admin and reception assistant within the Audiology Department at North Manchester General Hospital.

Main duties of the job

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description located under the supporting documents heading.

About us

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Details

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

349-MRI-7115222-RL4

Job locations

North Manchester General Hospital

Delauneys Road

Manchester

M8 5RB


Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Person Specification

Qualifications

Essential

  • ECDL, RSA 11 or equivalent relevant experience
  • Willingness to undertake relevant further study or training as required for the post

Qualifications

Desirable

  • NVQ in Customer Service

Experience

Essential

  • Previous experience within an administrative role

Experience

Essential

  • Experience of working in a customer focused setting

Experience

Essential

  • Experience of working as part of a team and in isolation

Experience

Essential

  • Excellent word processing skills
  • Excellent organisation and planning skills
  • Excellent interpersonal skills (both written & verbal)
  • Excellent communication skills
  • Practical working knowledge of Microsoft Office applications

Desirable

  • Experience of working in a healthcare setting
Person Specification

Qualifications

Essential

  • ECDL, RSA 11 or equivalent relevant experience
  • Willingness to undertake relevant further study or training as required for the post

Qualifications

Desirable

  • NVQ in Customer Service

Experience

Essential

  • Previous experience within an administrative role

Experience

Essential

  • Experience of working in a customer focused setting

Experience

Essential

  • Experience of working as part of a team and in isolation

Experience

Essential

  • Excellent word processing skills
  • Excellent organisation and planning skills
  • Excellent interpersonal skills (both written & verbal)
  • Excellent communication skills
  • Practical working knowledge of Microsoft Office applications

Desirable

  • Experience of working in a healthcare setting

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delauneys Road

Manchester

M8 5RB


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delauneys Road

Manchester

M8 5RB


Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Team Lead

Michelle Langford

michelle.langford@mft.nhs.uk

01617202678

Details

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

349-MRI-7115222-RL4

Job locations

North Manchester General Hospital

Delauneys Road

Manchester

M8 5RB


Supporting documents

Privacy notice

Manchester University NHS Foundation Trust's privacy notice (opens in a new tab)