Job summary
We have an excellent opportunity for a full-time CBT pathway Navigator within the CSU of GI Medicine & Surgery. We are looking for an enthusiastic person to join the team to provide a comprehensive service to the team
You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines. Duties will include the departments coordination with the AdminTeams and administration support and oversight of the clinical rota's for Gastro, General Surgery, Hepatology and Endoscopy.
You will also be dealing with telephone enquiries, letters, email, diaries, organising meetings, chasing deadlines and collation of information/results for reports
You should have previous NHS experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction and you will be appraised on a yearly basis with a view to developing knowledge and skills where appropriate
Main duties of the job
Your duties will also include the electronic scheduling of outpatient clinics and booking / rescheduling of appointments, therefore an understandingof National NHS waiting time targets would be desirable. In return we will provide a comprehensive induction programme and you will beappraised on a yearly basis with a view to developing knowledge and skills where appropriate.
About us
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Educated to 'O' Level/GCSE standard (English)
- Educated to NVQ Level 3 or RSA Level 3'
Desirable
- Evidence of development in current role
Experience
Essential
- Administrative experience with experience gained in an administrative/clerical capacity within the NHS
- Experience of working in a customer service environment
- Experience of using PAS
Desirable
- Previous care environment experience
- Previous experience of establishing/developing departmental systems
Knowledge
Essential
- Competent in Word, Excel and E-Mail
- Good working knowledge of Hive waiting list/pre-admission and/or outpatient functions
- Knowledge and ability to carry out appraisals
- Good working knowledge of Trust policies
Desirable
- Knowledge of requirements of patients
- AMSPAR/Diploma
- Knowledge of Trust IT systems
Person Specification
Qualifications
Essential
- Educated to 'O' Level/GCSE standard (English)
- Educated to NVQ Level 3 or RSA Level 3'
Desirable
- Evidence of development in current role
Experience
Essential
- Administrative experience with experience gained in an administrative/clerical capacity within the NHS
- Experience of working in a customer service environment
- Experience of using PAS
Desirable
- Previous care environment experience
- Previous experience of establishing/developing departmental systems
Knowledge
Essential
- Competent in Word, Excel and E-Mail
- Good working knowledge of Hive waiting list/pre-admission and/or outpatient functions
- Knowledge and ability to carry out appraisals
- Good working knowledge of Trust policies
Desirable
- Knowledge of requirements of patients
- AMSPAR/Diploma
- Knowledge of Trust IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
