Job summary
An exciting opportunity has arose for a Band 4 PA/Administrator to join the administration team within the Head and Neck Clinical Service Unit.
The post holder will provide secretarial support to the Head and Neck Service and Consultants within the CSU. This will require an understanding of all associated administrative tasks. The post holder will be responsible for the co-ordination of theatre lists across MFT hospital sites, waiting list management, attending theatre planning MDT / scheduling meetings, and will furthermore provide general administrative support to the admin team as delegated by the Administration Manager.
Main duties of the job
Take messages and telephone calls from patients and staff and deal with their inquiries, referring on where necessary .
Prioritise and allocate work resulting from opening and actioning of mail Manage Consultant's electronic diary, providing accurate planning of meetings, Consultant's activity, study leave etc
Close liaison with Consultant, General Practitioner and other Health Professionals.
To work in a manner consistent with Trust and local policies
Liaison with internal departments and external organizations.
Responsibility for completing work in a timely manner ensuring a high level of precision consistent with departmental practice and protocol.
Manage and audio type clinical, administrative, discharge and operation tapes in line with Trust targets.
Prioritise tasks and manage blocks of work.
Responsibility for own tasks.
About us
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Typing word processing to RSA II standard or equivalent.
Desirable
Experience/Knowledge
Essential
- Secretarial experience in medical industry
- Understanding of patient pathways
- Experience in managing waiting lists
- Audio typing
- Able to work to deadlines
- Ability to work within a team
- Up to date with IT processes and is an able user of Microsoft Office applications
- Ability to act in a confidential manner at all times
- Ability to manage own workload
Desirable
- Secretarial experience within NHS or similar hospital setting
- RTT and validation experience
- Typing clinic letters
Person Specification
Qualifications
Essential
- Typing word processing to RSA II standard or equivalent.
Desirable
Experience/Knowledge
Essential
- Secretarial experience in medical industry
- Understanding of patient pathways
- Experience in managing waiting lists
- Audio typing
- Able to work to deadlines
- Ability to work within a team
- Up to date with IT processes and is an able user of Microsoft Office applications
- Ability to act in a confidential manner at all times
- Ability to manage own workload
Desirable
- Secretarial experience within NHS or similar hospital setting
- RTT and validation experience
- Typing clinic letters
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
