Job summary
Due to the promotion of the current post holder, an exciting opportunity has arisen for a proactive and enthusiastic individual to join the administration team in the Community Paediatric Service at Universal Square, within the Manchester Local Care Organisation.
Whilst developing your skills, you will be responsible for providing administration support to community paediatricians and specialist nurses and will be required to use computerised systems, such as EMIS and Microsoft Office applications, and have excellent telephone skills.
The successful candidate will have administration experience and will possess excellent organisation and communication skills.
Main duties of the job
Main duties will include:
- Referral management (registering referrals; booking and cancelling appointments, tasking, using the electronic patient record (EPR))
- Produce correspondence
- Scanning and photocopying
- Telephone liaison with parents/carers and professionals.
About us
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Good standard of written and spoken English
- RSA/OCR level 2 Typing/Word Processing or equivalent skills
Desirable
- NVQ2 in Administration/Business or equivalent experience
- GCSE Grade C/5 standard or equivalent functional skills - English Language
Skills and Understanding
Essential
- Ability to organise and prioritise
- IT Skills, knowledge of Microsoft Office applications
- Ability to work as part of a team
Experience
Essential
- Excellent communication skills written and verbal
- Previous experience of admin or secretarial role
Desirable
- Previous NHS experience
- Experience of working with the public
Person Specification
Qualifications
Essential
- Good standard of written and spoken English
- RSA/OCR level 2 Typing/Word Processing or equivalent skills
Desirable
- NVQ2 in Administration/Business or equivalent experience
- GCSE Grade C/5 standard or equivalent functional skills - English Language
Skills and Understanding
Essential
- Ability to organise and prioritise
- IT Skills, knowledge of Microsoft Office applications
- Ability to work as part of a team
Experience
Essential
- Excellent communication skills written and verbal
- Previous experience of admin or secretarial role
Desirable
- Previous NHS experience
- Experience of working with the public
