Job summary
Joining the digital service puts you at the heart of the Trust's digital enablement journey. The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a 'Digital First' organisation and significantly increases the Trust's capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.
Main duties of the job
In parallel we have an ambitious digital strategy, which builds on Hive EPR as an engine for transformation for MFT, to deliver scalable, robust, and reliable digital infrastructure, applications, and services, to support other major programmes. This includes the delivery of the Single Hospital Service which was achieved when North Manchester General Hospital (NMGH) formally joined MFT in April 2021. As well as supporting national projects, including the New Hospitals Programme, with the redevelopment of the NMGH which is defining the digital approach to a new generation of hospitals. Further, we are developing our governance approach to ensure the Trust makes best safe use of advances such as Artificial Intelligence, Machine Learning, and Robotic Process Automation across all our services. This is an incredibly exciting time to join our digital team as we continue to address further expansion in the complexity and volume of technological demand.
- Take responsibility for ensuring that all daily checks and system administration duties are carried out by the junior PACS and Order Comms Administrators, in a timely manner and in accordance with the provided Standard Operating Procedures.
- To monitor and manage own designated work load.
- Ensuring the cross cover of colleagues and co-ordination of leave in line with departmental arrangements
- To aid in the training of the junior PACS and Order Comms Support Administrators, ensuring safe practice.
About us
MFT is England's largest NHS Trust with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Education/ Qualifications
Essential
- General Education to GCSE standard or equivalent experience
- Evidence of further development.
Desirable
- NVQ4 or additional training to diploma level equivalent
Skills
Essential
- Good oral and written communication skills
- The ability to deal with difficult customer queries in a polite and prompt manner in accordance with Trusts policies and procedures.
- Highly developed keyboard and software application skills to ensure delivery of accurate and speedy information handling
- Able to concentrate on complex tasks and deal with interruptions caused by system breakdowns or rapidly changing IM&T situations
- Ability to prioritise competing tasks effectively
- Organisational ability
- Interpersonal skills
- Self-motivated, able to work with minimal supervision
- Be flexible and adaptable, according to service requirements
Knowledge
Essential
- Working knowledge of standard Microsoft Office applications
- An interest in IT and experience of clinical systems are essential
- Familiarity with internet/e-mail
- Good understanding of Trust policies and procedures
Desirable
- An awareness of the principles of Electronic Patient Record and Order Comms would be an advantage
- Understanding of the NHS structure and processes
Aptitudes
Essential
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Pro-active and able to work on own initiative
- Willingness to undertake training
- Conscientious and hard-working
- Tactful and diplomatic
- Flexible
- Team player
- The ability to remain calm and professional under pressure
Desirable
- Ability to travel for meetings, and between hospital sites and screening programme locations.
Experience
Essential
- Experience of working with data entry and interpretation.
- Experience of working a multi-disciplinary team
- Proven experience of working to deadlines
Desirable
- Awareness of national Health Screening Programmes
- Previous experience of working in a RIS/PACS administrative team. in an imaging department
Person Specification
Education/ Qualifications
Essential
- General Education to GCSE standard or equivalent experience
- Evidence of further development.
Desirable
- NVQ4 or additional training to diploma level equivalent
Skills
Essential
- Good oral and written communication skills
- The ability to deal with difficult customer queries in a polite and prompt manner in accordance with Trusts policies and procedures.
- Highly developed keyboard and software application skills to ensure delivery of accurate and speedy information handling
- Able to concentrate on complex tasks and deal with interruptions caused by system breakdowns or rapidly changing IM&T situations
- Ability to prioritise competing tasks effectively
- Organisational ability
- Interpersonal skills
- Self-motivated, able to work with minimal supervision
- Be flexible and adaptable, according to service requirements
Knowledge
Essential
- Working knowledge of standard Microsoft Office applications
- An interest in IT and experience of clinical systems are essential
- Familiarity with internet/e-mail
- Good understanding of Trust policies and procedures
Desirable
- An awareness of the principles of Electronic Patient Record and Order Comms would be an advantage
- Understanding of the NHS structure and processes
Aptitudes
Essential
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Pro-active and able to work on own initiative
- Willingness to undertake training
- Conscientious and hard-working
- Tactful and diplomatic
- Flexible
- Team player
- The ability to remain calm and professional under pressure
Desirable
- Ability to travel for meetings, and between hospital sites and screening programme locations.
Experience
Essential
- Experience of working with data entry and interpretation.
- Experience of working a multi-disciplinary team
- Proven experience of working to deadlines
Desirable
- Awareness of national Health Screening Programmes
- Previous experience of working in a RIS/PACS administrative team. in an imaging department
