Job summary
Job Purpose:
Join our dynamic team as a Digital Network Technician specialising in Data & Voice. You will play a crucial role in the development, installation, support, maintenance, and administration of our data and voice infrastructure. Your expertise will ensure the integrity and performance of our infrastructure, supporting clinical and business needs effectively.
Main duties of the job
Main Duties and Responsibilities:
- Manage day-to-day operations of Trust-wide data and voice networks.
- Provide 1st, 2nd, and 3rd technical support for LAN, WAN, and WLAN systems.
- Participate in incident, problem, and service request management.
- Collaborate with external agencies and suppliers for incident resolution.
- Install and commission data communication network equipment.
- Maintain network stability, availability, capacity, and security.
- Ensure compliance with NHS Data Security and Protection Toolkit (DSPT).
- Maintain network administration and housekeeping functions.
- Liaise between the Network team and Trust Telephony Team.
- Develop knowledge of IT technical issues relevant to healthcare environments.
- Act as a point of contact for network-related advice.
- Monitor key performance indicators and service delivery metrics.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Experience
Essential
- Demonstrable Technical background in IT working in an Infrastructure support role
Desirable
- Experience of Local Area Networks (LAN) / Wireless Networks (WLAN) / Wide Area Networks (WAN) / Private Ethernet Extension Services (EES) / Community of Interest Networks (COINS)
Knowledge
Essential
- Good understanding of network topologies, protocols and systems including seven-layer model, TCP/IP, routing, management, DHCP, DNS, voice protocols, and application protocols.
Desirable
- Knowledge of Cisco Network equipment
Attributes
Essential
- Experience of network configuration, management and maintenance including routers, switches, wireless lan controllers, firewalls and software to manage networks and peripheral network devices
Desirable
- Knowledge of IT Infrastructure Library (ITIL) Best Practice
Person Specification
Experience
Essential
- Demonstrable Technical background in IT working in an Infrastructure support role
Desirable
- Experience of Local Area Networks (LAN) / Wireless Networks (WLAN) / Wide Area Networks (WAN) / Private Ethernet Extension Services (EES) / Community of Interest Networks (COINS)
Knowledge
Essential
- Good understanding of network topologies, protocols and systems including seven-layer model, TCP/IP, routing, management, DHCP, DNS, voice protocols, and application protocols.
Desirable
- Knowledge of Cisco Network equipment
Attributes
Essential
- Experience of network configuration, management and maintenance including routers, switches, wireless lan controllers, firewalls and software to manage networks and peripheral network devices
Desirable
- Knowledge of IT Infrastructure Library (ITIL) Best Practice
