Job summary
A great opportunity has arisen for a motivated and organised Lead Project Support Officer to join the Hive EPR & Digital Applications team at Manchester Foundation Trust (MFT).
Blended on-site/remote working with minimum 50% on-site.
This role will provide key support and governance services to the Hive EPR & Digital Applications Team. Whilst previous experience of project management and PMO services is desirable, just as important is an ability to work in a fast-paced and energetic environment, to manage multiple priorities, be comfortable working with colleagues at all levels of seniority, to be highly organised and adept at planning, capable of producing error-free reports and minutes, be skilled at using Word, PowerPoint and Excel, and to be willing to learn quickly and adapt with speed.
Main duties of the job
The job description is written for a project delivery-based function but applicants should note that within the Hive department the focus of the role will involve support of governance meetings, preparing papers and presentation packs, risk and issue management, action log management, reporting, process documentation, financial procurement, supporting on-/off-boarding of staff, managing the busy Hive mailbox, management of file repositories and MS Teams, plus other ad hoc tasks as directed.
We are looking for motivated individuals, able to develop effective working relationships across all levels of the organisation, with a keen attention to detail and a proactive nature.
You will have excellent development opportunities to support a team ethos based on learning, development and career progression.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Degree or equivalent level qualification
- Evidence of Personal Development
Desirable
- Degree or equivalent qualification in an IT or business related subject
- Professional qualifications such as Prince 2 Foundation, ISEB PPSO, P3O
Experience / Knowledge PMO
Essential
- Demonstrable experience within a complex organisational environment involving project or programme support work (PMO)
- Knowledge of industry standard PMO services and their contribution to effective project delivery
Desirable
- Experience of working in multiple PMO structures within complex organisations, or direct PMO support to a significant IT / transformational programme of work
- Project or programme experience within NHS organisation
- Use of industry standard planning or project repository tools
Experience / Knowledge Project
Essential
- Understands the distinction between BAU and Change
Desirable
- Experience of working within project or programme environments using a range of change delivery methodologies and PMO best practice
Experience / Knowledge Tech
Essential
- Intermediate skills in MS Excel; ability to create simple formulae and set-up a spreadsheet to meet a specific requirement (e.g. tracking financial information)
- Fully competent in the use of MS Office packages: Outlook, Word, Excel, PowerPoint, Project
Desirable
- Advanced MS Excel skills, ability to utilise formulae, macros, conditional formatting to summarise multiple source of information in a clear and accurate format
- Use of SharePoint, ideally at administrator level
Experience / Knowledge Risk
Essential
- Understands the distinction between risk and issue within the change delivery context
Desirable
- Evidence of Risk Management support, tracking and monitoring RAID Logs, chairing Risk Workshops or Boards
Experience / Knowledge Boards
Essential
- Provision of support to governance meetings including preparation of supporting papers (eg agenda / papers) and accurate minute-taking
Desirable
- Chairing meetings
- Minuting senior level boards
Attributes
Essential
- Provide and receive information on matters which may be complicated and accurately summarise these for onward cascade
- Sound verbal reasoning skills with the ability to communicate accurately and appropriately with individuals from across the organisational hierarchy
- Plan tasks and activities which may require adjustment due to variable workload / interruptions
- Ability to analyse situations / information to identify and resolve a range of problems
Desirable
- Evidence of supporting the creation / review of status reporting such as Highlight Reports
- Evidence of forming and nurturing multiple stakeholder relationships in complex environments
- Ability to scan the horizon and proactively anticipate challenges or risks to deadlines or milestones
Person Specification
Qualifications
Essential
- Degree or equivalent level qualification
- Evidence of Personal Development
Desirable
- Degree or equivalent qualification in an IT or business related subject
- Professional qualifications such as Prince 2 Foundation, ISEB PPSO, P3O
Experience / Knowledge PMO
Essential
- Demonstrable experience within a complex organisational environment involving project or programme support work (PMO)
- Knowledge of industry standard PMO services and their contribution to effective project delivery
Desirable
- Experience of working in multiple PMO structures within complex organisations, or direct PMO support to a significant IT / transformational programme of work
- Project or programme experience within NHS organisation
- Use of industry standard planning or project repository tools
Experience / Knowledge Project
Essential
- Understands the distinction between BAU and Change
Desirable
- Experience of working within project or programme environments using a range of change delivery methodologies and PMO best practice
Experience / Knowledge Tech
Essential
- Intermediate skills in MS Excel; ability to create simple formulae and set-up a spreadsheet to meet a specific requirement (e.g. tracking financial information)
- Fully competent in the use of MS Office packages: Outlook, Word, Excel, PowerPoint, Project
Desirable
- Advanced MS Excel skills, ability to utilise formulae, macros, conditional formatting to summarise multiple source of information in a clear and accurate format
- Use of SharePoint, ideally at administrator level
Experience / Knowledge Risk
Essential
- Understands the distinction between risk and issue within the change delivery context
Desirable
- Evidence of Risk Management support, tracking and monitoring RAID Logs, chairing Risk Workshops or Boards
Experience / Knowledge Boards
Essential
- Provision of support to governance meetings including preparation of supporting papers (eg agenda / papers) and accurate minute-taking
Desirable
- Chairing meetings
- Minuting senior level boards
Attributes
Essential
- Provide and receive information on matters which may be complicated and accurately summarise these for onward cascade
- Sound verbal reasoning skills with the ability to communicate accurately and appropriately with individuals from across the organisational hierarchy
- Plan tasks and activities which may require adjustment due to variable workload / interruptions
- Ability to analyse situations / information to identify and resolve a range of problems
Desirable
- Evidence of supporting the creation / review of status reporting such as Highlight Reports
- Evidence of forming and nurturing multiple stakeholder relationships in complex environments
- Ability to scan the horizon and proactively anticipate challenges or risks to deadlines or milestones
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
