Job summary
A great opportunity has arisen for a motivated and organised Digital Portfolio Office Administrator to join the Hive EPR & Digital Applications team at Manchester Foundation Trust (MFT).
Blended on-site/remote working with minimum 50% on-site.
Reporting into the Lead Project Support Officer, this role will provide key support and governance services to the Hive EPR & Digital Applications Team. Whilst previous experience of project management and PMO services is desirable, just as important is an ability to work in a fast-paced and energetic environment, to manage multiple priorities, be comfortable working with colleagues at all levels of seniority, to be highly organised and adept at planning, capable of producing error-free reports and minutes, be skilled at using Word, PowerPoint and Excel, and to be willing to learn quickly and adapt with speed.
Main duties of the job
The job description is written for a project delivery-based function but applicants should note that within the Hive department the focus of the role will involve support of governance and other meetings, collating papers and presentation packs, organising and scheduling meetings, risk and issue management, action log management, reporting, process documentation, financial procurement, supporting on-/off-boarding of staff, managing the busy Hive mailbox, management of file repositories and MS Teams, plus other admin tasks as directed.
We are looking for motivated individuals, able to develop effective working relationships across all levels of the organisation, with a keen attention to detail and a proactive nature.
You will have excellent development opportunities to support a team ethos based on learning, development and career progression.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Higher National Certificate / Diploma or equivalent or relevant experience
- Evidence of personal development
Desirable
- Higher National Certificate / Diploma or equivalent qualification in an IT related subject
Experience/Knowledge PMO
Essential
- Demonstrable experience within a complex organisational environment involving project or programme support work (PMO) or other relevant business support.
Desirable
- Experience of working in multiple PMO structures within complex organisations, or direct PMO support to a significant IT / transformational programme of work
- Project/programme or business support experience within an NHS organisation.
Experience/Knowledge Tech
Essential
- Intermediate skills in the use of MS Office packages: Word, Excel, PowerPoint, Fully competent in the use of MS Office packages: Outlook, Word, Excel, PowerPoint, Project.
Desirable
- Advanced Excel skills; intermediate MS Teams/SharePoint admin skills.
Experience/Knowledge Board/Governance Meetings
Essential
- Provision of support to governance meetings including preparation of supporting papers (eg agenda / papers) and accurate minute-taking
Desirable
- Supporting/minuting senior-level boards.
Attributes
Essential
- Provide and receive information on matters which may be complicated and accurately summarise these for onward cascade.
- Sound verbal reasoning skills with the ability to communicate accurately and appropriately with individuals from across the organisational hierarchy.
- Plan tasks and activities which may require adjustment due to variable workload/interruptions.
- Ability to analyse situations/information to identify and resolve a range of problems.
Desirable
- Evidence of supporting the creation / review of status reporting such as Highlight Reports.
- Evidence of forming and nurturing multiple stakeholder relationships in complex environments.
- Ability to scan the horizon and proactively anticipate challenges or risks to deadlines or milestones.
Experience/Knowledge risks and issues
Essential
- Understands the concept of risks and issues and their impact on delivery.
Desirable
- Evidence of Risk Management support, tracking and monitoring RAID Logs, chairing Risk Workshops or Boards.
Person Specification
Qualifications
Essential
- Higher National Certificate / Diploma or equivalent or relevant experience
- Evidence of personal development
Desirable
- Higher National Certificate / Diploma or equivalent qualification in an IT related subject
Experience/Knowledge PMO
Essential
- Demonstrable experience within a complex organisational environment involving project or programme support work (PMO) or other relevant business support.
Desirable
- Experience of working in multiple PMO structures within complex organisations, or direct PMO support to a significant IT / transformational programme of work
- Project/programme or business support experience within an NHS organisation.
Experience/Knowledge Tech
Essential
- Intermediate skills in the use of MS Office packages: Word, Excel, PowerPoint, Fully competent in the use of MS Office packages: Outlook, Word, Excel, PowerPoint, Project.
Desirable
- Advanced Excel skills; intermediate MS Teams/SharePoint admin skills.
Experience/Knowledge Board/Governance Meetings
Essential
- Provision of support to governance meetings including preparation of supporting papers (eg agenda / papers) and accurate minute-taking
Desirable
- Supporting/minuting senior-level boards.
Attributes
Essential
- Provide and receive information on matters which may be complicated and accurately summarise these for onward cascade.
- Sound verbal reasoning skills with the ability to communicate accurately and appropriately with individuals from across the organisational hierarchy.
- Plan tasks and activities which may require adjustment due to variable workload/interruptions.
- Ability to analyse situations/information to identify and resolve a range of problems.
Desirable
- Evidence of supporting the creation / review of status reporting such as Highlight Reports.
- Evidence of forming and nurturing multiple stakeholder relationships in complex environments.
- Ability to scan the horizon and proactively anticipate challenges or risks to deadlines or milestones.
Experience/Knowledge risks and issues
Essential
- Understands the concept of risks and issues and their impact on delivery.
Desirable
- Evidence of Risk Management support, tracking and monitoring RAID Logs, chairing Risk Workshops or Boards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
