Job summary
Design cutting-edge training that transforms an outstanding NHS Trust.
An opportunity to bring your expertise and join us at this exciting time in the programme. With your help, we'll build on our leading initiatives and transform our services for the benefit of patients and staff alike.
As an Junior Trainer, you'll play a pivotal role in delivering meaningful, useful training, working closely with clinical, administrative and managerial colleagues to ensure it supports both clinical and operational needs.
Joining us, you'll gain knowledge to help you design and deliver training materials. . And, leading the design and ongoing maintenance of the training environment, including the patient scenarios, workflows and example data used, you'll also be involved in testing the system to ensure that its safe, usable and secure.
You'll be supporting staff across the Trust to successfully complete the workflow-based training.
Main duties of the job
1. Plan, design and deliver a range of training courses for clinical and business applications in classroom, 1-1 and online settings.2. Support colleagues across the Trust to provide application support, advice and guidance required.3. Process map departmental and individual workflows to ensure effective delivery of role specific training.4. Work as part of the clinical applications team, ensuring that staff are fully trained and reviewed on a regular basis in order to promote to users a high standard of data quality, in accordance with local and national standards.5. Ensure that all materials associated with IT training and its publicity (online booking forms, user guides, web-based training material, training pages on the Trust's intranet) are kept uniformly updated in line with changes to the software and/or business processes.6. The successful candidate will be empathetic, approachable, patient, and respectful and will be able to take appropriate decisions whilst in charge in the training room.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
Training Design1. To develop appropriate end user training and reference materials, based on departmental processes and system requirements.2. To undertake Training Needs Analysis for end user staff and identify and deliver appropriate training solutions.3. To contribute to the design and creation of eLearning materials to support classroom training.Training Delivery1. To co-ordinate and complete the necessary preparation of training facilities prior to delivery of training courses.2. To deliver training on the various clinical applications (Electronic Patient Record systems) to end users. From time to time, some of these courses will need to be delivered in the evenings or at weekends, in order to train health care professionals who work shifts.3. To devise and deliver a programme of training for colleagues with a range of IT competencies.4. To be responsible for the preparation and delivery of high quality training for all staff working in collaboration with other members of the training team as well as liaising with Departmental Heads and Managers.5. To use new technologies and equipment in the delivery of training to enhance learning.6. To work in collaboration with colleagues within the Trust in order to ensure specific, measurable and relevant IT systems training is provided in accordance with Trust policies and procedures.7. To be able to act independently particularly when assessing the ability of staff, tailoring the training according to their needs and taking any follow-up action required.8. To evaluate training provided from the responses on the evaluation forms and to seek to continually improve the training service.9. To develop and create training reports to monitor quality and take-up which will be published to departments.
Training Documentation
1. To prepare, document and maintain all training materials and relateddocumentation including training manuals, certificates, hand-outs and promotional materials according to Trust and national standards.2. To assist with the development of How do I do..? materials and frequently asked questions, for publication on Intranets and other web sites.3. To ensure that accurate records are maintained of training provided and appraisal forms received.4. To work with the Training Administrator to cover all aspects of administration for training delivery, ensuring provision of a smooth, efficient and accessible service.5. To maintain the IT Training pages on the Trusts Intranet site.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
Training Design1. To develop appropriate end user training and reference materials, based on departmental processes and system requirements.2. To undertake Training Needs Analysis for end user staff and identify and deliver appropriate training solutions.3. To contribute to the design and creation of eLearning materials to support classroom training.Training Delivery1. To co-ordinate and complete the necessary preparation of training facilities prior to delivery of training courses.2. To deliver training on the various clinical applications (Electronic Patient Record systems) to end users. From time to time, some of these courses will need to be delivered in the evenings or at weekends, in order to train health care professionals who work shifts.3. To devise and deliver a programme of training for colleagues with a range of IT competencies.4. To be responsible for the preparation and delivery of high quality training for all staff working in collaboration with other members of the training team as well as liaising with Departmental Heads and Managers.5. To use new technologies and equipment in the delivery of training to enhance learning.6. To work in collaboration with colleagues within the Trust in order to ensure specific, measurable and relevant IT systems training is provided in accordance with Trust policies and procedures.7. To be able to act independently particularly when assessing the ability of staff, tailoring the training according to their needs and taking any follow-up action required.8. To evaluate training provided from the responses on the evaluation forms and to seek to continually improve the training service.9. To develop and create training reports to monitor quality and take-up which will be published to departments.
Training Documentation
1. To prepare, document and maintain all training materials and relateddocumentation including training manuals, certificates, hand-outs and promotional materials according to Trust and national standards.2. To assist with the development of How do I do..? materials and frequently asked questions, for publication on Intranets and other web sites.3. To ensure that accurate records are maintained of training provided and appraisal forms received.4. To work with the Training Administrator to cover all aspects of administration for training delivery, ensuring provision of a smooth, efficient and accessible service.5. To maintain the IT Training pages on the Trusts Intranet site.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications/ Training/ Education
Essential
- Post/Training relevant qualification.
- Demonstrable Training experience.
Desirable
- Training accreditation, Prince 2, TAP certified, ITIL (or other similar IT Qualifications)
Experience
Essential
- Experience of delivering training to large/small groups or one to one.
- Experience of process mapping and change management.
- Experience of providing IT Skills Training.
- Experience of presenting complex systems to individuals.
- Experience of troubleshooting a variety of end user system issues.
- Experience of writing and preparing training materials for the above systems.
- Evidence of working within the full training cycle.
- Experience of dealing with a variety of people at different levels.
Desirable
- Experience of working in the NHS/Public Sector.
- Experience of delivering training in Healthcare systems
IT Skills
Essential
- Excellent IT Skills, including ability to demonstrate skills in MS Office Applications.
- Sound understanding of Technical IT, and issue resolution processes.
Desirable
Communication Skills
Essential
- Excellent interpersonal and communication skills.
- Able to clearly demonstrate the I.T. systems
Organisational Skills
Essential
- Excellent organisational skills - methodical approach.
- Ability to prioritise work and meet deadlines.
- Ability to work without direct supervision.
- Able to work alone and as part of a team.
Analytical/Problem Solving Skills
Essential
- Logical approach and ability to use initiative to solve problems.
- Able to demonstrate an understanding of the Data Protection Act.
Person Specification
Qualifications/ Training/ Education
Essential
- Post/Training relevant qualification.
- Demonstrable Training experience.
Desirable
- Training accreditation, Prince 2, TAP certified, ITIL (or other similar IT Qualifications)
Experience
Essential
- Experience of delivering training to large/small groups or one to one.
- Experience of process mapping and change management.
- Experience of providing IT Skills Training.
- Experience of presenting complex systems to individuals.
- Experience of troubleshooting a variety of end user system issues.
- Experience of writing and preparing training materials for the above systems.
- Evidence of working within the full training cycle.
- Experience of dealing with a variety of people at different levels.
Desirable
- Experience of working in the NHS/Public Sector.
- Experience of delivering training in Healthcare systems
IT Skills
Essential
- Excellent IT Skills, including ability to demonstrate skills in MS Office Applications.
- Sound understanding of Technical IT, and issue resolution processes.
Desirable
Communication Skills
Essential
- Excellent interpersonal and communication skills.
- Able to clearly demonstrate the I.T. systems
Organisational Skills
Essential
- Excellent organisational skills - methodical approach.
- Ability to prioritise work and meet deadlines.
- Ability to work without direct supervision.
- Able to work alone and as part of a team.
Analytical/Problem Solving Skills
Essential
- Logical approach and ability to use initiative to solve problems.
- Able to demonstrate an understanding of the Data Protection Act.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
