Job summary
An exciting opportunity has arisen for a part time Adult Bereavement Service Officer to join the bereavement service at MFT. The post is to be mainly based at Manchester Royal Infirmary, but a degree of flexibility will be required for cross covering the other sites within the Trust if required. The position is for 3 days a week, Wednesday to Friday 11am till 4:30pm.
Bereavement Officers work trust-wide to meet the needs of bereaved people and to provide a high quality service which complies with local and national guidelines.
The Bereavement Team provides bereavement care following the death of an adult anywhere within the Trust as required providing highly sensitive, complex and detailed information to bereaved people.
You will demonstrate excellent interpersonal and communication skills. You will be working collaboratively with a wide range of staff, in addition to being confident in working under your own initiative to prioritise your workload accordingly.
To succeed, you'll need to be committed to delivering high quality care, with compassion and respect, have excellent interpersonal skills. You will be highly motivated and resourceful. If successful, you will become part of a fantastic and dedicated team that supports each other and always operates with consideration and dignity.
Main duties of the job
Work with key stakeholders to ensure documents relating to a patient's death are completed correctly and in a timely manner, in line with current legislation.Be aware of policies in relation to guidelines and regulations around Registration of Deaths.To provide a source of expertise to clinical, clerical and managerial staff on bereavement issues on legislation and guidelines. Understand and comply with the Trust's Health Records, Caldicott, Data Protection and Patient's Property Policies.Be aware of differing religious and cultural beliefs relating to death and assist families to ensure that all beliefs are adhered to, respected and upheld as far as possible.Ensure that families are supported throughout the bereavement process and are always dealt with in an empathetic manner. Contact families to ensure that they are updated on the completion of relevant documents. Explain to families how to register deaths and what is required legally from them in order to ensure that registration is valid.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programs. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Batchelor's degree or equivalent
Desirable
- Willingness to undertake professional development
- Level 4 counselling skills or equivalent experience
Skills
Essential
- Ability to work as part of a team, and individually
- Ability to communicate in difficult and emotional situations
- Decision making within limitation of role
- Ability to work as part of an MDT
- Ability to organise fluctuating workload around competing priorities
Desirable
- Competent in the use of IT software systems
Knowledge and Experience
Essential
- Experience of working with people in sensitive and emotional situations
- General knowledge of clinical/medical terminology
Desirable
- Experience working with the bereaved
- Experience of working in a healthcare setting with MDTs across organisational boundaries
- Knowledge of special requirements of faith groups
- Knowledge of coronial regulations
- Knowlede of caldicott guidelines and data protection
Personal Qualities
Essential
- Proactive and Self-motivated
- Resilient and able to achieve high work rates when working under pressure
- Approachable and supportive to all levels of staff and bereaved families in a non-judgemental and discreet manner
- Exemplary personal standards of conduct and behaviour
- Awareness of impact of own behaviour on others
- Ability to maintain a calm manner in a range of challenging and emotive circumstances
- Honest and trustworthy
- Adaptable and flexible approach to working
Desirable
- Evidence of ongoing personal development
- Evidence of utilising initiative to problem solve
Person Specification
Qualifications
Essential
- Batchelor's degree or equivalent
Desirable
- Willingness to undertake professional development
- Level 4 counselling skills or equivalent experience
Skills
Essential
- Ability to work as part of a team, and individually
- Ability to communicate in difficult and emotional situations
- Decision making within limitation of role
- Ability to work as part of an MDT
- Ability to organise fluctuating workload around competing priorities
Desirable
- Competent in the use of IT software systems
Knowledge and Experience
Essential
- Experience of working with people in sensitive and emotional situations
- General knowledge of clinical/medical terminology
Desirable
- Experience working with the bereaved
- Experience of working in a healthcare setting with MDTs across organisational boundaries
- Knowledge of special requirements of faith groups
- Knowledge of coronial regulations
- Knowlede of caldicott guidelines and data protection
Personal Qualities
Essential
- Proactive and Self-motivated
- Resilient and able to achieve high work rates when working under pressure
- Approachable and supportive to all levels of staff and bereaved families in a non-judgemental and discreet manner
- Exemplary personal standards of conduct and behaviour
- Awareness of impact of own behaviour on others
- Ability to maintain a calm manner in a range of challenging and emotive circumstances
- Honest and trustworthy
- Adaptable and flexible approach to working
Desirable
- Evidence of ongoing personal development
- Evidence of utilising initiative to problem solve
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
