Job summary
This post is a key member of the Group Performance team and will provide support across MFT in improving the level of performance accountability and assurance through the collation, monitoring and interpreting of data. You will be responsible in ensuring appropriate information is readily available for managing the Trust's agenda and reporting performance to key forums including the Trust board of Directors and Committees. You will play an active role in leading on a number of key areas and projects using data to support change and improvement skills that will improve the experience for our patients. The role requires collaborative working across MFT, a sound knowledge of NHS access standards, ability to analyse and interpret data, project management and a 'can do attitude' with a strong focus on delivery.
Main duties of the job
Working across the portfolio of the COO Directors to improve the current challenges and opportunities faced with achieving operational excellence. Leading on key areas and projects on behalf of the Director, and delivery of change programmes.Leading on delivery and continuous development of the Trusts Integrated Performance Framework, ensuring this reflects national, local and commissioning frameworks. To ensure appropriate performance information is readily available for managing the Trust's agenda and reporting performance to key forums including the Trust Board of Directors and Committees. The role has a transformation element to it as we support re-design and embed improved processes and technology to support the delivery of our strategic aims: -
Focusing on improving access, safety, clinical outcomes and quality
Improve the experience of our patients, carers and their families
Interpretation of patient data sets to meaningful actions and focus
Using data to drive improvements in performance, the post holder will utilise their skills to identify opportunities, promote and engage key stakeholders in the implementation of best practice and delivery of improvement across the organisation, using change management to secure optimal service outcomes.
This role will require collaborative working across MFT, project management, facilitation, and negotiation skills, and a 'can-do attitude' with a strong focus on delivery.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To lead on key areas of work and projects across the portfolio of Performance, ensuring effective governance is in place, delivery to timescales, evaluation and benefits realisation are achieved. Using project and change management methodologies where appropriate.
Lead on the delivery and development of the MFT Integrated performance reporting, ensuring this reflects national, local and commissioning frameworks. Working in collaboration with hospital executive teams and corporate directors to ensure the AOF delivers Trust strategic and operational objectives.
To lead on audit processes across the Performance portfolio, liaising with internal and external audit to agree key audit areas aligned to Trust requirements for annual quality and audit reporting. To liaise with hospitals to ensure that recommendations have an appropriate management response, and these are implemented and embedded, with follow up testing / audit where required. Based on intelligence and analysis to identify appropriate areas for local auditing to support improvements.
To lead on reporting, ensuring appropriate information is readily available for accurate reporting of Trust performance to key forums including the Board of Directors, MFT Committees and to external partners. Ensuring reporting is in line with best practice principles, highlights areas of concern and provides assurance of plans in place to mitigate risks.
To lead on risk assessment and management processes on behalf of the Director, ensuring risks are identified, assessed and plans for mitigation in place to further support operational resilience and delivery. To report risks via the Trust risk register with reporting to MFT risk committee.
To be the key point of contact to coordinate external and internal responses and communications to issues, queries, and FOI requests.
Job description
Job responsibilities
To lead on key areas of work and projects across the portfolio of Performance, ensuring effective governance is in place, delivery to timescales, evaluation and benefits realisation are achieved. Using project and change management methodologies where appropriate.
Lead on the delivery and development of the MFT Integrated performance reporting, ensuring this reflects national, local and commissioning frameworks. Working in collaboration with hospital executive teams and corporate directors to ensure the AOF delivers Trust strategic and operational objectives.
To lead on audit processes across the Performance portfolio, liaising with internal and external audit to agree key audit areas aligned to Trust requirements for annual quality and audit reporting. To liaise with hospitals to ensure that recommendations have an appropriate management response, and these are implemented and embedded, with follow up testing / audit where required. Based on intelligence and analysis to identify appropriate areas for local auditing to support improvements.
To lead on reporting, ensuring appropriate information is readily available for accurate reporting of Trust performance to key forums including the Board of Directors, MFT Committees and to external partners. Ensuring reporting is in line with best practice principles, highlights areas of concern and provides assurance of plans in place to mitigate risks.
To lead on risk assessment and management processes on behalf of the Director, ensuring risks are identified, assessed and plans for mitigation in place to further support operational resilience and delivery. To report risks via the Trust risk register with reporting to MFT risk committee.
To be the key point of contact to coordinate external and internal responses and communications to issues, queries, and FOI requests.
Person Specification
Qualifications
Essential
- oMaster's degree or equivalent job-related experience/graduate calibre.
- oEvidence of continuing professional development.
- oThe post holder will require in-depth professional knowledge in a number of disciplines e.g. operational management, information and reporting systems, staff management
Desirable
- oProject management qualification.
- oPost-graduate management qualification.
Experience
Essential
- oDemonstrable experience at senior level in large complex organisation.
- oInformation management, analysis and reporting of complex data.
- oProject management experience and success in implementing highly complex projects.
- oManagement experience and development of teams
- oA track record of successful engagement with operational and clinical leaders.
Desirable
- oExperience of developing alliances and partnerships within and across organisations
- oAble to demonstrate operational success managing performance in a large organisation
- oOperational / Performance experience within an NHS setting
Knowledge & Skills
Essential
- oAble to manage multiple and complex projects including reporting and tracking of plans and actions.
- oSuccessful team leadership / motivation of others.
- oPolitical awareness, with the ability to understand wider interests and stakeholder views.
- oAbility to positively challenge, and or, manage difficult situations, or differing views / opinions in an effective manner.
- oAble to analyse data and draw conclusions based on this.
- oAbility to present confidently and persuasively complex
Person Specification
Qualifications
Essential
- oMaster's degree or equivalent job-related experience/graduate calibre.
- oEvidence of continuing professional development.
- oThe post holder will require in-depth professional knowledge in a number of disciplines e.g. operational management, information and reporting systems, staff management
Desirable
- oProject management qualification.
- oPost-graduate management qualification.
Experience
Essential
- oDemonstrable experience at senior level in large complex organisation.
- oInformation management, analysis and reporting of complex data.
- oProject management experience and success in implementing highly complex projects.
- oManagement experience and development of teams
- oA track record of successful engagement with operational and clinical leaders.
Desirable
- oExperience of developing alliances and partnerships within and across organisations
- oAble to demonstrate operational success managing performance in a large organisation
- oOperational / Performance experience within an NHS setting
Knowledge & Skills
Essential
- oAble to manage multiple and complex projects including reporting and tracking of plans and actions.
- oSuccessful team leadership / motivation of others.
- oPolitical awareness, with the ability to understand wider interests and stakeholder views.
- oAbility to positively challenge, and or, manage difficult situations, or differing views / opinions in an effective manner.
- oAble to analyse data and draw conclusions based on this.
- oAbility to present confidently and persuasively complex
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
