Job summary
To provide support and reassurance to patients and their families who may be unfamiliar with the dominant culture of a hospital and NHS to enhance the patient experience. Although it is envisaged that the primary duties of this post will be interpretation, the Interpreter will work in partnership with all stakeholders involved to maintain a high standard of care and quality of life for our Patients/ their Significant Others. The interpreter will be required to enhance their own performance through continuously developing own knowledge, skills, and behaviours to meet the current and future requirements of the job and make changes in accordance with current and/or best practice. The Interpreter will participate in the delivery of educational programmes to medical and nursing staff, other professionals, patients and carers. There will be line management responsibilities for the post holder.
The Interpreter will achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
The Interpreter will act as a resource for the Interpreting service providing information to staff on the best ways to obtain, monitor and provide an improved patient experience as a result and will also participate in audit, quality assurance and in the planning, development and evaluation of Interpretation and Translation Services (ITS) .
Main duties of the job
The British Sign Language Interpreter provides a professional, accurate and effective interpretation service to patients and their representatives whose first language is British Sign Language (BSL) who access MFT Hospitals, Services and LCO. To facilitate communication between patients/service users and healthcare professionals who do not share a common language. The provision will be for scheduled appointments and unplanned appointments in office hours and will be required to cover appointments in Acute, Community, Primary Care and Corporate Service's settings. The BSL Interpreter will be expected to work on a daily basis across multiple sites within MFT Hospitals and Services.
About us
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Experience and Qualifications
Essential
- BSL level 6 or an honours degree in their second language, in line with NRCPD (The National Registers of Communication Professionals working with Deaf and Deafblind People) registration requirements, or equivalent experience.
- Sufficient knowledge of medical terminology in order to communicate information effectively. Excellent Communication Skills. Demonstrates an understanding culture of Deaf community (Deaf adults and children).
- Must have experience to interpret with confidence and accuracy. Experience in BSL interpreting service Specialist advice on alternative methods of BSL interpreting Observe strict confidentiality and privacy
- ATTRIBUTES Exercise a high level of self-management and autonomy in their practice and provision of BSL Maintain highest level of standards in the provision of interpretation and translation services Ability to work under pressure Must be able to manage distressing information with empathy and in a sensitive manner Able to clearly demonstrate high standard of BSL in simulated scenario at Interview
- OTHERS Use of Booking and Information management system to ensure a smooth approach to service provision. Travel across MFT Hospital and Services Use of Microsoft packages i.e word, excel. PowerPoint etc Demonstrate competency as part of skills set at interview and detail qualifications in application form.
Desirable
- Application form and interview demonstrate high level of specialist knowledge of interpretation of BSL.
- The interpreter demonstrates an awareness and understanding of the Deaf culture. Can detail the challenges met by the Deaf Community and suggest solutions eg knowledge of resources.
- Must have experience to interpret with confidence and accuracy. Experience in BSL interpreting service Specialist advice on alternative methods of BSL interpreting Observe strict confidentiality and privacy Can evidence working as an interpreter in a public sector, advocacy or legal environment. Experience in a multi-agency environment Application form and Interview should clearly evidence experience with meeting the needs of people whose first language is BSL. Able to demonstrate high standard of BSL as part of interview process.
- Able to clearly demonstrate high standard of BSL in simulated scenario at Interview
- Demonstrate competency as part of skills set at interview and detail qualifications in application form.
Person Specification
Experience and Qualifications
Essential
- BSL level 6 or an honours degree in their second language, in line with NRCPD (The National Registers of Communication Professionals working with Deaf and Deafblind People) registration requirements, or equivalent experience.
- Sufficient knowledge of medical terminology in order to communicate information effectively. Excellent Communication Skills. Demonstrates an understanding culture of Deaf community (Deaf adults and children).
- Must have experience to interpret with confidence and accuracy. Experience in BSL interpreting service Specialist advice on alternative methods of BSL interpreting Observe strict confidentiality and privacy
- ATTRIBUTES Exercise a high level of self-management and autonomy in their practice and provision of BSL Maintain highest level of standards in the provision of interpretation and translation services Ability to work under pressure Must be able to manage distressing information with empathy and in a sensitive manner Able to clearly demonstrate high standard of BSL in simulated scenario at Interview
- OTHERS Use of Booking and Information management system to ensure a smooth approach to service provision. Travel across MFT Hospital and Services Use of Microsoft packages i.e word, excel. PowerPoint etc Demonstrate competency as part of skills set at interview and detail qualifications in application form.
Desirable
- Application form and interview demonstrate high level of specialist knowledge of interpretation of BSL.
- The interpreter demonstrates an awareness and understanding of the Deaf culture. Can detail the challenges met by the Deaf Community and suggest solutions eg knowledge of resources.
- Must have experience to interpret with confidence and accuracy. Experience in BSL interpreting service Specialist advice on alternative methods of BSL interpreting Observe strict confidentiality and privacy Can evidence working as an interpreter in a public sector, advocacy or legal environment. Experience in a multi-agency environment Application form and Interview should clearly evidence experience with meeting the needs of people whose first language is BSL. Able to demonstrate high standard of BSL as part of interview process.
- Able to clearly demonstrate high standard of BSL in simulated scenario at Interview
- Demonstrate competency as part of skills set at interview and detail qualifications in application form.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
