Job summary
We have a exciting opportunity in the Connected Applications Team for a Band 5 Application Analyst.
The role is focused on supporting clinical and non-clinical systems such as OnBase EDMS, EMIS, ICE, DMO and a number of other systems.
As an Application Analyst, you will be responsible for the support and configuration aspects of MFT clinical systems, including system configuration, maintenance, support and security, as well as providing service management & improvement for clinical services.
You will also be involved in the planning and implementation of new projects, including upgrades, new functionality and integrations with other systems, including Hive.
The Informatics department is at the forefront of exciting challenges facing the Trust particularly relating to the delivery of the Informatics strategy to support the Trust vision and objectives, the NHS plan and the national changes to the NHS. Working in this environment will provide the right candidate with valuable skills and experience with which to advance their career.
Main duties of the job
The Applications Support Team are responsible for supporting a wide range of clinical systems across the Trust. As a member of this team you will assist the Application Specialists in the management, training and configuration of multiple systems, resolving end user's problems and contributing to the successful use of IT systems across the Trust. The skills you acquire in this role will open up further career opportunities within NHS informatics.
We are looking for an individual who has experience of working in an Applications support role and must be able to communicate well with all grades and disciplines of staff. You will be a problem solver able to manage, investigate and resolve issues and be well organised in a busy environment.
Ideally you will have experience of using or supporting clinical systems. Experience in supporting clinical systems e.g EMIS, ICE, OnBase, Dragon Medical One or eSR would be particularly advantageous.
The Informatics department is at the forefront of exciting challenges facing the Trust particularly relating to the delivery of the Informatics strategy to support the Trust vision and objectives, the NHS plan and the national changes to the NHS. Working in this environment will provide the right person with valuable skills and experience with which to advance their career
This post has a requirement to provide out of hours on call support at evenings and weekends on a rota basis.
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Education
Essential
- Educated to degree level or having equivalent experience
- Evidence of personal development
Desirable
Experience / Knowledge
Essential
- Experience in developing use of IT Systems
- Experience of system administration
- Experience of MS Office / O365
Desirable
- Experience of working in NHS with clinicians and management
- Experience of working with NHS Clinical Applications
- General knowledge of IT technical issues
- Experience of Service Desk management systems
Attributes
Essential
- Well organised and able to meet deadlines
- Ability to manage change
- Ability to develop use of IT solutions to full potential
- Ability to investigate and resolve problems
- Ability to learn new skills quickly
- Excellent communication skills
Desirable
Person Specification
Education
Essential
- Educated to degree level or having equivalent experience
- Evidence of personal development
Desirable
Experience / Knowledge
Essential
- Experience in developing use of IT Systems
- Experience of system administration
- Experience of MS Office / O365
Desirable
- Experience of working in NHS with clinicians and management
- Experience of working with NHS Clinical Applications
- General knowledge of IT technical issues
- Experience of Service Desk management systems
Attributes
Essential
- Well organised and able to meet deadlines
- Ability to manage change
- Ability to develop use of IT solutions to full potential
- Ability to investigate and resolve problems
- Ability to learn new skills quickly
- Excellent communication skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Trafford House, Wythenshawe
Southmoor Industrial Estate, Southmoor Road
Manchester
M23 9XD
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
