Medical Secretary/Activity Co-Ordinator – Surgery School

Job summary

The post holder will provide a comprehensive and efficient administrative and clinic activity service to the Directorate of Anaesthesia & Critical Care. This includes, but is not limited to:

• Coordinating surgery school (SS), this is an informal group seminar aimed at patients requiring elective major surgery.
• Working closely with the Directorate Manager and Clinical Director, supporting developing Surgery School services at the Oxford Road Site
• Managing clinic attendance and supporting patients to join virtual Surgery School sessions.
• Utilising the Hive EPR system to manage, administrate and develop the functionality of surgery school and other pre-operative anaesthetic services
• Co-ordinating room bookings for face-to-face Surgery School sessions
• Providing reports of clinic attendance, utilisation and waiting lists for Surgery School
• Providing administrative support to anaesthesia pre-operative assessments as required.
• Maintenance of office administration,

Main duties of the job

• Identify best practice and develop working practice in the unit/team to deliver an efficient and effective administration service.
• Prioritise and allocate work resulting from opening and actioning of mail.
• Monitor and record levels of activity/referrals into the department, utilising relevant IT software.
• Identify and implement solutions to manage periods of high levels of activity/referrals. Escalate to management team where required.
• Telephone management of sensitive, confidential nature.
• Be the first point of call for all patients booked on to the SS clinic.
• Take minutes and arrange meetings.
• Close liaison with Consultants, General Practitioners, and other Health Professionals.
• Maintain diaries.
• Type correspondence and reports.
• Transcribe and manage clinical tapes.
• Liaison with internal departments and external organisations
• May have some responsibility for supervision of staff on lower grades.
• Responsibility for own tasks.
• Maintain confidentiality in all aspects of work

About us

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.