Job summary
An opportunity has arisen for a ID Office Administrator within the Trust Security Team in the Estates and Facilities Division at Manchester University NHS Foundation Trust, based on the Oxford Road Campus.
The successful candidate will be required to provide effective and efficient administrative support and will involve daily contact with staff of all designations and therefore excellent customer service skills are essential.
The successful candidate will be self-motivated and enthusiastic, with excellent communication and IT skills with an ability to work within a high-pressured environment and within a team.
Main duties of the job
Directly responsible for storing and backing-up of work and data and anysubsequent retrieval, including hard copy files.Responsible for accurately maintaining and updating other existing database(s) which may be required by the Security and Car Parking Manager.To retrieve, create and produce information / reports and documents from the databases as directed by the Security and Car Parking Manager.
To work without close supervision for periods of time and to complete designated tasks efficiently and punctually, with a strong customer service focus.To monitor ID Badge stock and supplies and advise the Security and Car Parking Managerwhen the agreed stock levels are depleted and further orders need to be placed, as and when necessary.Responsible for unpacking and distributing stocks and supplies to appropriate person(s) on delivery, chasing up and querying any incorrect or missing items with the Security and Car Parking Manager.
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Good general standard of education
- Keyboard and computer skills (CLAIT, ECDL or RSA)
Desirable
- Recognised qualification in administration or secretarial studies
Experience
Essential
- Administration or clerical experience, ideally with customer service focus
- Proven experience with IT applications including MS Office
- Professional suite and other systems
- Experience of using Excel Access / Database systems including running reports and queries
Desirable
- Knowledge and use of iNet systems
- Running database reports
- Troubleshoot systems to identify and highlight issues
Practical and intellectual skills
Essential
- Excellent, friendly telephone manner. Numerical ability
- Excellent communication skills both written and verbal
- Able to manage and prioritise own workloads
- Able to take, input and communicate accurate and detailed information
Disposition/Adjustment/Attitude
Essential
- Outgoing and confident personality
- Communicative and friendly, with a flexible approach to work
- Able to work in a busy environment as part of a busy administration team
- Precise, accurate and methodical approach
- Punctual and reliable
- Accept confidential nature of the post
- Able to remain calm under pressure
- Able to deliver to targets and deadlines
- Ability to produce work to a high standard
Training
Essential
- Willing to undertake Trust mandatory training
- Evidence of professional and personal development
Desirable
- Willingness to undertake self-development or further training within context of role including ID Badge and Access Control systems training
Additional
Essential
- Able to undertake duties
- Flexible
Desirable
- Willingness to work additional hours if required (occasional and by agreement)
Person Specification
Qualifications
Essential
- Good general standard of education
- Keyboard and computer skills (CLAIT, ECDL or RSA)
Desirable
- Recognised qualification in administration or secretarial studies
Experience
Essential
- Administration or clerical experience, ideally with customer service focus
- Proven experience with IT applications including MS Office
- Professional suite and other systems
- Experience of using Excel Access / Database systems including running reports and queries
Desirable
- Knowledge and use of iNet systems
- Running database reports
- Troubleshoot systems to identify and highlight issues
Practical and intellectual skills
Essential
- Excellent, friendly telephone manner. Numerical ability
- Excellent communication skills both written and verbal
- Able to manage and prioritise own workloads
- Able to take, input and communicate accurate and detailed information
Disposition/Adjustment/Attitude
Essential
- Outgoing and confident personality
- Communicative and friendly, with a flexible approach to work
- Able to work in a busy environment as part of a busy administration team
- Precise, accurate and methodical approach
- Punctual and reliable
- Accept confidential nature of the post
- Able to remain calm under pressure
- Able to deliver to targets and deadlines
- Ability to produce work to a high standard
Training
Essential
- Willing to undertake Trust mandatory training
- Evidence of professional and personal development
Desirable
- Willingness to undertake self-development or further training within context of role including ID Badge and Access Control systems training
Additional
Essential
- Able to undertake duties
- Flexible
Desirable
- Willingness to work additional hours if required (occasional and by agreement)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
