Job summary
This is an exciting opportunity to lead Imaging operational services within Manchester University NHS Foundation Trust (MFT). The post holder will be required to work alongside key stakeholders and partner agencies to enhance imaging provision for both adults and children living in our communities.
As the Head of Imaging Operations, you will work alongside the Divisional Director to provide leadership and guidance, you will be a visionary leader and strategic thinker playing a pivotal role in the delivery of our imaging strategy. You will be responsible for daily operational management of the division ensuring systems and processes are in place to support effective service delivery.
The ideal candidate will be an influential and forward-thinking leader, with a highly developed knowledge of operational process and management. You will be experienced in leading large scale improvement initiatives with a clear vision of how processes, technology, governance, and people need to interact to drive optimisation. You will be passionate about improvement and customer experience, inspiring team members and stakeholders in a clear vision for the service, within a clear delivery framework. With a highly collaborative and cohesive style, you will be skillful in influencing, negotiating, and enabling change efficiently and effectively.
Main duties of the job
Bringing a wealth of experience and specialist knowledge, the Head of Imaging Operations is responsible, in conjunction with the Divisional Director and the Clinical Head of Division, for the operational management of all patient services within the Division of Imaging. You will develop and oversee the implementation of operational development and improvement programmes to drive through the delivery of ambitious targets.
You will provide effective leadership to an informed and engaged Imaging team; leading and supporting the division to hold service lines to account for daily activities. Using your highly developed operational management skills you will optimise performance using a data driven approach.
You will embrace effective governance, ensuring policies and controls are in place to balance risk, ensure compliance and facilitate effective decision making.
Using agility to adapt your style to all situations, you will work inclusively and flexibly with a range of colleagues from different backgrounds, to ensure that our operations strategy and imaging services enable the Trust to support and value our people, patients, and communities.
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
As the Head of Imaging Operations, you will be the key driving force behind the development and continuous improvement of our performance, developing new ways of working ensuring our approach aligns with our commitment to excellence and delivering on targets. You will lead a dedicated team and collaborate with trust wide stakeholders to embed customer centric processes which ensure accuracy, compliance, and efficiency.
Your work here will underpin our MFT behaviours and values, helping us to attract and retain the best people to the right roles, in turn supporting the trust deliver exceptional healthcare to our community.
About Manchester Royal Infirmary (MRI)
MFT is England's largest NHS Trust, bringing together ten hospitals & community services from across Greater Manchester. We champion collaborative working & transformation, encouraging our workforce of 28,000 team members to pursue their most ambitious goals.
We have created a digitally enabled organisation to improve clinical quality, patient & staff experience, and operational effectiveness through the introduction of Hive; our Electronic Patient Record system which we launched in September 2022.
We are proud to be a major academic Research Centre & Education provider. We are excited to be embarking on our Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
MFTs Clinical Scientific Services (CSS) has a workforce establishment of over 5000 and provides specialist services across multiple specialties including Anaesthetics, Critical Care & Pain, Pharmacy, Laboratory Medicine, Imaging and Allied Health Professions. To give you some insight into size and scale of delivery, in 2022-2023 the Managed Clinical Service (MCS) had a total of 32,000 Critical Care bed days, dispensed a total of 1,560,239 medicines across the Group, and undertook 360,000 X-Rays, 84,000 CT scans and 54,000 MRI scans. The Laboratory Medicine team analysed and reported 10,744,441 Laboratory tests and the Anaesthetic team delivered Anaesthetist cover for 20,696 theatre sessions.
The Division of Imaging provides a supportive senior leadership team and collaborative working environment which also encompasses Cardiac Imaging and Interventional Radiology, MEAM, Neurophysiology, and Nuclear Medicine and offers the chance for you to develop and utilise your skills. Youll embrace the vision of One Imaging Team, One Trust by having a direct impact on the lives of thousands of people across Manchester and beyond. Come join an organisation thats as ambitious as you are. We offer unparalleled career opportunities and a great work-life balance in one of the countrys most exciting cities. The birthplace of Vimto, and home to several half decent football teams, Manchester is a vibrant and eclectic city with sights and sounds to suit every taste. Not only is the glorious peak District National Park on your doorstep, but the Lake District, Delamere Forest and even the coast are only a short drive away. For those not keen on the hustle and bustle of city life, the city is surrounded by beautiful leafy suburbs and rural communities which have excellent transport links to the city.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
As the Head of Imaging Operations, you will be the key driving force behind the development and continuous improvement of our performance, developing new ways of working ensuring our approach aligns with our commitment to excellence and delivering on targets. You will lead a dedicated team and collaborate with trust wide stakeholders to embed customer centric processes which ensure accuracy, compliance, and efficiency.
Your work here will underpin our MFT behaviours and values, helping us to attract and retain the best people to the right roles, in turn supporting the trust deliver exceptional healthcare to our community.
About Manchester Royal Infirmary (MRI)
MFT is England's largest NHS Trust, bringing together ten hospitals & community services from across Greater Manchester. We champion collaborative working & transformation, encouraging our workforce of 28,000 team members to pursue their most ambitious goals.
We have created a digitally enabled organisation to improve clinical quality, patient & staff experience, and operational effectiveness through the introduction of Hive; our Electronic Patient Record system which we launched in September 2022.
We are proud to be a major academic Research Centre & Education provider. We are excited to be embarking on our Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
MFTs Clinical Scientific Services (CSS) has a workforce establishment of over 5000 and provides specialist services across multiple specialties including Anaesthetics, Critical Care & Pain, Pharmacy, Laboratory Medicine, Imaging and Allied Health Professions. To give you some insight into size and scale of delivery, in 2022-2023 the Managed Clinical Service (MCS) had a total of 32,000 Critical Care bed days, dispensed a total of 1,560,239 medicines across the Group, and undertook 360,000 X-Rays, 84,000 CT scans and 54,000 MRI scans. The Laboratory Medicine team analysed and reported 10,744,441 Laboratory tests and the Anaesthetic team delivered Anaesthetist cover for 20,696 theatre sessions.
The Division of Imaging provides a supportive senior leadership team and collaborative working environment which also encompasses Cardiac Imaging and Interventional Radiology, MEAM, Neurophysiology, and Nuclear Medicine and offers the chance for you to develop and utilise your skills. Youll embrace the vision of One Imaging Team, One Trust by having a direct impact on the lives of thousands of people across Manchester and beyond. Come join an organisation thats as ambitious as you are. We offer unparalleled career opportunities and a great work-life balance in one of the countrys most exciting cities. The birthplace of Vimto, and home to several half decent football teams, Manchester is a vibrant and eclectic city with sights and sounds to suit every taste. Not only is the glorious peak District National Park on your doorstep, but the Lake District, Delamere Forest and even the coast are only a short drive away. For those not keen on the hustle and bustle of city life, the city is surrounded by beautiful leafy suburbs and rural communities which have excellent transport links to the city.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications - Academic/Professional
Essential
- Master's Degree or equivalent job-related knowledge and experience
- Evidence of continuing professional development.
Desirable
- Additional post graduate management qualification.
Skills, Knowledge Requirements & Experience
Essential
- Substantial management experience, at a senior level, within a complex organisation.
- Experience of collaborative/partnership working within and across teams, A management style that empowers others and evidence of successfully driving a learning and coaching culture for all staff.
- Demonstrate evidence of sound financial/staff management.
- Experience of effectively managing complex change involving clinicians and a track record of successful working with a variety of stakeholders.
- Proven ability to obtain and consistently achieve results and targets. Proven ability to produce and deal with a wide range of complex data and take appropriate actions from it. Able to provide and receive highly complex, sensitive, or contentious information appropriately to a range of stakeholders and, as required, to large groups.
Desirable
- Evidence of playing a major role in an organisational change programme.
- Formal project management training.
Personal Attributes
Essential
- Sound knowledge base of the NHS, the current issues, its values, and principles of timely local access for the population.
- In-depth professional knowledge across several disciplines e.g., financial management, operational management, information systems, staff management (etc) acquired through training and experience over an extended period.
- A strong commitment to the values of MFT
- Being able to manage own emotions and be resilient in a range of complex and demanding situations.
- Effective and strategic influencing skills
- A strong commitment to openness, honesty, inclusiveness, and high standards in leadership.
Person Specification
Qualifications - Academic/Professional
Essential
- Master's Degree or equivalent job-related knowledge and experience
- Evidence of continuing professional development.
Desirable
- Additional post graduate management qualification.
Skills, Knowledge Requirements & Experience
Essential
- Substantial management experience, at a senior level, within a complex organisation.
- Experience of collaborative/partnership working within and across teams, A management style that empowers others and evidence of successfully driving a learning and coaching culture for all staff.
- Demonstrate evidence of sound financial/staff management.
- Experience of effectively managing complex change involving clinicians and a track record of successful working with a variety of stakeholders.
- Proven ability to obtain and consistently achieve results and targets. Proven ability to produce and deal with a wide range of complex data and take appropriate actions from it. Able to provide and receive highly complex, sensitive, or contentious information appropriately to a range of stakeholders and, as required, to large groups.
Desirable
- Evidence of playing a major role in an organisational change programme.
- Formal project management training.
Personal Attributes
Essential
- Sound knowledge base of the NHS, the current issues, its values, and principles of timely local access for the population.
- In-depth professional knowledge across several disciplines e.g., financial management, operational management, information systems, staff management (etc) acquired through training and experience over an extended period.
- A strong commitment to the values of MFT
- Being able to manage own emotions and be resilient in a range of complex and demanding situations.
- Effective and strategic influencing skills
- A strong commitment to openness, honesty, inclusiveness, and high standards in leadership.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
