Job summary
Our dedicated administrative team to provide support to the therapy and management team with referral and clinic management, typing, general and specialist administrative functions. You will be enthusiastic, confident, have excellent administrative, communication and organisational skills and have a positive "can do" attitude and team focused. Able to use Microsoft Office packages and willing to learn bespoke NHS packages. In return, you will receive an induction programme, full training and have the opportunity for ongoing learning and development.
- Significant administrative and clerical experience
- Significant typing/data entry experience/skills
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Intermediate skills in Microsoft Office software applications, including Word, Excel, Access and Outlook
- Knowledge of the NHS and how it functions
- Good telephone manner and interpersonal skills; able to deal confidently with people at all levels
- Excellent organisational skills
Main duties of the job
To provide a comprehensive administrative support service to the Speech and Language Therapy Service.
Manchester Local Care Organisation is an exciting, new public sector organisation bringing together NHS community health and social care services in the city. We're driven by the aim of improving the health of local people in Manchester by working across organisational boundaries. The first health and social care staff were deployed in April 2018 and are working in new ways across the city. Teams work as one in neighbourhoods they serve - delivering and designing services in partnership with local people. We provide key services that work across wider localities and city-wide. We believe that our pioneering approach will make a massive difference to the health of people in our city and we are looking for you to join our team.
Able on occasion to work from different bases within Manchester. The role is demanding including high volumes of telephone calls.
We will consider both full time and 4 days (30 hours) applications.
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Application, admin test and interview
Essential
- GCSE Grade C minimum standard or equivalent - in English Language and Maths
- Recognised computing/typing qualification (RSA II/OCR II/ECDL) or equivalent
- Previous administration or customer focused experience
- Significant administrative and clerical experience
- Significant typing/data entry experience/skill
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Intermediate skills in Microsoft Office software applications, including word, excel, access and outlook
- Knowledge of the NHS and how it functions
- Good telephone manner and interpersonal skills; able to deal confidently with people at all levels
- Excellent organisational skills
Desirable
- Experience of using EMIS appointments and referrals system
- Used to high volume of telephone calls
Person Specification
Application, admin test and interview
Essential
- GCSE Grade C minimum standard or equivalent - in English Language and Maths
- Recognised computing/typing qualification (RSA II/OCR II/ECDL) or equivalent
- Previous administration or customer focused experience
- Significant administrative and clerical experience
- Significant typing/data entry experience/skill
- Experience of working to deadlines
- Experience of maintaining and developing effective administrative systems
- Intermediate skills in Microsoft Office software applications, including word, excel, access and outlook
- Knowledge of the NHS and how it functions
- Good telephone manner and interpersonal skills; able to deal confidently with people at all levels
- Excellent organisational skills
Desirable
- Experience of using EMIS appointments and referrals system
- Used to high volume of telephone calls
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
