Job summary
HInM has a strong track record of delivering innovation into practice, & now requires an experienced and innovative leader to join the executive team to further enhance & develop its delivery and operational capabilities across the business.
We're looking for a visionary Director of Operations with a passion for transforming healthcare & driving positive change. As a results-orientated leader, they will spearhead how we work, to deliver health innovation in Greater Manchester.
Do you have a proven track record in overseeing programme delivery and leading operational development? Are you eager to develop a workplace with an innovative & positive culture, where our people thrive & live our values?
This portfolio will provide an opportunity for you to combine your skills and make a real impact on the health of GM's 2.8m citizens. You'll report to the Chief Executive & be accountable to the Board, with a high-profile platform alongside senior leaders across the system, where your influencing skills can come to the fore.
You'll have exceptional team leadership & people management skills, with demonstrable experience in programme delivery and strategy implementation. With an ability to think strategically, the Director of Operations will have authority to make operational & policy decisions. Style flexibility, emotional intelligence, learning agility & excellent communication skills are essential & you'll need to demonstrate credibility with internal & external stakeholders.
Main duties of the job
The Director of Operations is a Board-level executive who will play an integral role in the ongoing development of HInM. Their key focus will be on driving seamless execution of programme delivery aligned to HInM's vision and strategy, designing strategies to optimize operational efficiency and effectiveness in a complex landscape, while championing a high-performing team culture and motivating staff toward excellence.
- You will be accountable for the operational management of the organisation, including the standard and quality of project management across all portfolio are
- You will manage key relationships with senior stakeholders, to optimise delivery in line with strategies, and you will manage the relationship with our host.
- You will be responsible for creating and implementing organisational strategy and plans that foster a positive and productive workplace culture, and ensure the wellbeing and development of its people
- You will hold an internal budget of £4m - leading the delivery function and HR & OD, IT and Estates functions
About us
Health Innovation Manchester brings together the best of the NHS with a culture that champions new ideas and innovation.
We're based at Citylabs, which is on the Manchester University Hospital NHS Foundation Trust (MFT) Oxford Road site and the Oxford Road corridor, creating a world-class hub for health innovation and precision medicine, part of Europe's largest clinical academic campus. It's a great place to work, with easy access to Manchester City Centre and surrounded by health and university facilities.
We've embraced agile working, with staff combining on-site and remote working, flat multi-disciplinary teams, rapid delivery of benefit through 'sprints' and a real focus on user-centric design. This means that we can come together when it matters most and promote a healthy work-life balance.
Our culture is inclusive and welcomes anyone with a passion for innovation and a desire to make a difference. We are committed to promoting equality of opportunity, celebrating and valuing diversity.
We are continuously working to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working, and are positively challenging traditional organisational barriers and cultures which get in the way of care delivery.
We want you to be able to enjoy working in environments which are efficient responsive and holistic and we are empowering teams to create the conditions for this.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.
Candidate Information Pack
To support this vacancy, we have developed a bespokeCandidate Information Pack which provides specific information about the role and the Assessment and Selection Process. To request a copy of this pack, please contact Talent Attraction & Senior Acquisition Assistant Lead, Rachael Harris via email at rachael.harris@mft.nhs.uk.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability & those from ethnic minority background.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.
Candidate Information Pack
To support this vacancy, we have developed a bespokeCandidate Information Pack which provides specific information about the role and the Assessment and Selection Process. To request a copy of this pack, please contact Talent Attraction & Senior Acquisition Assistant Lead, Rachael Harris via email at rachael.harris@mft.nhs.uk.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability & those from ethnic minority background.
Person Specification
Qualifications
Essential
- Masters level qualification or specialist relevant experience in field
- Bachelor's degree level qualification
- Evidence of continuing professional development
Desirable
- Project Management qualification i.e. Agile or Prince2
- Management/ Leadership qualification
Knowledge
Essential
- Deep and extensive knowledge of innovation landscapes to support best in class ambitions
- Detailed and sound knowledge of corporate governance and Board assurance
- Knowledge of NHS, higher education and industry sector structures and cultures
- Deep knowledge of programme and project management methodologies and best practice, and their application within health and care innovation landscape
Desirable
- In depth knowledge of MS Project
Experience and Understanding
Essential
- Demonstrable experience and understanding of working within a complex and changing landscape, across organisational boundaries
- Experience and understanding of working in health and care
- Proven successful track record of leading and delivering high level projects across service areas or specific cohorts with evidenced impact
- Experience and understanding of implementing change management theories and best practice
- Experience of delivering successful organisational change
- Proven and successful track record of working innovatively and in an agile way
- Experience working at Board/senior management level in a complex environment; bringing about significant change in line with agreed strategic and operational objectives and influencing direction
- Proven track record of successfully anticipating trends and changes that increase innovation and creativity and applying knowledge for organisational benefit
- Experience and understanding of resolving challenging issues, translating complex information to effectively communicate at all levels
- Experience of large-scale operational management, including the interpretation of complex strategic plans and targets into operational structures and processes
Skills and Abilities
Essential
- Excellent communication skills; orally and in writing; attaining credibility at Board level and with all staff
- Excellent interpersonal skills to build and maintain strong relationships with peers, staff, stakeholders and Board members in a complex landscape. Able to flex style according to individuals and groups
- Demonstrate the ability to present ideas and complex data, clearly and succinctly in an easily understood format both verbally (including presentations) and in writing
- Possess excellent strategic analytical, strategy development skills and strong data evaluation skills
- Able to interpret highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
Attributes
Essential
- Highly driven and outcomes focused
- An innovative thinker that finds solutions to new and challenging strategic problems
- High emotional intelligence
- Demonstrates the ability to lead and build teams and motivate, influence and negotiate effectively
- Demonstrates and role models organisational values, leading with authenticity and compassion and high energy during demanding periods of change
- Demonstrates capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Acts with integrity and maintains credibility. Role modelling values led behaviours
- Conscientious, with high attention to detail. Ability to work calmly under pressure having flexibility and the required initiative to multi-task in an often changing environment
Other
Essential
- Experience of effective people management
- Demonstrates a commitment to and understanding of supporting equality, inclusion and valuing diversity
- Understands and evidences the need to develop and monitor inclusive practices, policies and procedures
Person Specification
Qualifications
Essential
- Masters level qualification or specialist relevant experience in field
- Bachelor's degree level qualification
- Evidence of continuing professional development
Desirable
- Project Management qualification i.e. Agile or Prince2
- Management/ Leadership qualification
Knowledge
Essential
- Deep and extensive knowledge of innovation landscapes to support best in class ambitions
- Detailed and sound knowledge of corporate governance and Board assurance
- Knowledge of NHS, higher education and industry sector structures and cultures
- Deep knowledge of programme and project management methodologies and best practice, and their application within health and care innovation landscape
Desirable
- In depth knowledge of MS Project
Experience and Understanding
Essential
- Demonstrable experience and understanding of working within a complex and changing landscape, across organisational boundaries
- Experience and understanding of working in health and care
- Proven successful track record of leading and delivering high level projects across service areas or specific cohorts with evidenced impact
- Experience and understanding of implementing change management theories and best practice
- Experience of delivering successful organisational change
- Proven and successful track record of working innovatively and in an agile way
- Experience working at Board/senior management level in a complex environment; bringing about significant change in line with agreed strategic and operational objectives and influencing direction
- Proven track record of successfully anticipating trends and changes that increase innovation and creativity and applying knowledge for organisational benefit
- Experience and understanding of resolving challenging issues, translating complex information to effectively communicate at all levels
- Experience of large-scale operational management, including the interpretation of complex strategic plans and targets into operational structures and processes
Skills and Abilities
Essential
- Excellent communication skills; orally and in writing; attaining credibility at Board level and with all staff
- Excellent interpersonal skills to build and maintain strong relationships with peers, staff, stakeholders and Board members in a complex landscape. Able to flex style according to individuals and groups
- Demonstrate the ability to present ideas and complex data, clearly and succinctly in an easily understood format both verbally (including presentations) and in writing
- Possess excellent strategic analytical, strategy development skills and strong data evaluation skills
- Able to interpret highly complex facts or situations requiring analysis, interpretation or comparison of a range of options
Attributes
Essential
- Highly driven and outcomes focused
- An innovative thinker that finds solutions to new and challenging strategic problems
- High emotional intelligence
- Demonstrates the ability to lead and build teams and motivate, influence and negotiate effectively
- Demonstrates and role models organisational values, leading with authenticity and compassion and high energy during demanding periods of change
- Demonstrates capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Acts with integrity and maintains credibility. Role modelling values led behaviours
- Conscientious, with high attention to detail. Ability to work calmly under pressure having flexibility and the required initiative to multi-task in an often changing environment
Other
Essential
- Experience of effective people management
- Demonstrates a commitment to and understanding of supporting equality, inclusion and valuing diversity
- Understands and evidences the need to develop and monitor inclusive practices, policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
