Job summary
Reporting to the Head of Learning and Education, the Learning and Development Service Manager will manage and lead the Learning and Development Support Services Team to run an effective operational service, manage the Learning Management System and enable our eLearning Curriculum Team to deliver a bespoke service to the organisation.
This is a busy, fast paced role, managing a service that impacts each and every member of staff that works at MFT. From booking their induction for day 1 to ensuring they have a positive user experience of completing their Mandatory Training, additional bespoke learning for their role and being able to get help and support quickly and easily when they have queries.
This role is about being able to lead experts to deliver a unique, positive learner experience for all of our staff, handling day to day operational queries alongside supporting the management of projects to create content, upskill our workforce or support our Educators. You will have a strong background in project management alongside an ability to manage an operational service to achieve this.
You will be confident in leading a specialist team to deliver a first class service to the organisation by being proactive and forward thinking.This is an exciting time to join the Department as we begin delivery of our Annual Plan and ambitious objectives for the year and you will be key in delivering those bringing huge job satisfaction.
Main duties of the job
This is an exciting role where no two days will be the same! You will be working in partnership with key stakeholders, managing the Learning Management System, supporting the bespoke development of content through our in-house eLearning Curriculum Team and handling a variety of queries from staff, managers and affiliates at MFT. Below are some high level duties of the role but you should read the Job Description to learn more.
- Lead the team to deliver key programmes of work within the Learning and Development framework and key objectives, including successful management of the Learning Management System
- Hold responsibility for management of the broad range of system administration activities, database maintenance, training and user support for the Learning Management System.
- Be the senior engagement lead and point of contact for key stakeholders across the organisation including representing the team at Departmental and Divisional meetings
- Facilitate project and service improvement meetings and working groups
- Support the development of policy and processes relating to Learning and Development
- Prioritise and plan an unpredictable workload ensuring that deadlines are met amid the possibility of interruption
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Degree or equivalent or equivalent experience
Desirable
- Project Management Qualification
Experience
Essential
- Experience of leading complex / large-scale projects
- Experience of working with, or managing, a Learning Management System
Skills
Essential
- People management skills
- Ability to build effective relationships
- Ability to deliver service improvements
Person Specification
Qualifications
Essential
- Degree or equivalent or equivalent experience
Desirable
- Project Management Qualification
Experience
Essential
- Experience of leading complex / large-scale projects
- Experience of working with, or managing, a Learning Management System
Skills
Essential
- People management skills
- Ability to build effective relationships
- Ability to deliver service improvements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Cross-site Working Required (Parkway Business Centre & Wythenshawe Hospital)
Manchester
M14 7HR
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
