Job summary
We are looking to appoint a number of enthusiastic individuals to join our established team of on-call crisis workers at our Manchester Sexual Assault Referral Centre
This is a zero hours contract offering on-call services 24 hours a day across a variety of shifts, we require all successful applicants to be able to cover all shifts, including evenings, weekends and public holidays.
You will be expected to offer a minimum of one shift per week or four on call shifts per month offering on-call from 5pm until 8am during the week or cover at the weekend/Bank holidays (over a variety of 8hr shifts).
You will be paid an on call fixed shift payment & £13.60 per hour for call outs and telephone calls taken.
The successful applicants will receive full training to enable them to provide crisis support to adults and young people attending for forensic examination/medical assessment and out of hours telephone support and information.
You will have some previous experience of working with people in a supportive role.
You will have some understanding of safeguarding and possess a calming influence in stressful crisis situations. You must be highly organised, self motivated and able to work effectively on your own initiative as well as part of a multidisciplinary team.
You must be able to attend the Manchester SARC within 30-60 minutes of a call out, be able to drive and have a clean driving license.
Main duties of the job
- Provide Crisis Support to clients during a forensic examination
- Ensure forensic integrity and cleaning of the suite following an examination
- 24 hour advice line cover
The post holder will provide out of hours Crisis Worker cover within Manchester Sexual Assault Referral Centre, providing the initial support to individuals who have recently been victims of rape and sexual assault within the context of a non-judgemental and confidential service. The post holder will provide crisis management for patients that attend the Centre for a forensic medical examination outside of normal office hours.
The out of hours crisis workers will work on a rota basis between the hours of 5pm and 8am Monday-Friday and weekend/bank hol cover, 8am-4pm & 4pm - Midnight & Midnight to 8am. The post holder would be expected to work a minimum of 4 on call shifts per month.
The post holder will provide services to victims of rape and sexual assault within the context of a non-judgemental and confidential service.
The post holder will provide telephone support and information and crisis management to clients attending for a forensic medical examination and assist the forensic physician within the medical room.
The post holder will be offered the opportunity to attend group supervision for good health and well being and monthly team meetings to share best practise, the expectation that 6 sessions must be attended within a 12 month period.
About us
MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
- Good standard of general education or equivalent experience
Desirable
- NVQ Level 3, Counselling Qualification, Safeguarding training
Knowledge and Experience
Essential
- Understand the impact rape and sexual assault can have on victims.
- Previous recent experience of directly working with people in a supportive/advocacy role.
- Understand the nature of SARC and issues in relation to victims of rape or sexual assault.
- Possess an understanding of confidentiality and safeguarding.
Desirable
- Previous experience of telephone support work such as Samaritans.
- Previous experience of working in a healthcare setting.
- Previous experience of working with people in traumatic or crisis situations.
Skills
Essential
- Have good listening, interpersonal, written, and verbal communication skills.
- Be able to work out of hours, evenings, weekends, Public holidays.
- Ability to work a part of a multidisciplinary team
- Ability to utilise supervision effectively
- Have a flexible approach based around victim's needs & the SARC.
Person Specification
Qualifications
Essential
- Good standard of general education or equivalent experience
Desirable
- NVQ Level 3, Counselling Qualification, Safeguarding training
Knowledge and Experience
Essential
- Understand the impact rape and sexual assault can have on victims.
- Previous recent experience of directly working with people in a supportive/advocacy role.
- Understand the nature of SARC and issues in relation to victims of rape or sexual assault.
- Possess an understanding of confidentiality and safeguarding.
Desirable
- Previous experience of telephone support work such as Samaritans.
- Previous experience of working in a healthcare setting.
- Previous experience of working with people in traumatic or crisis situations.
Skills
Essential
- Have good listening, interpersonal, written, and verbal communication skills.
- Be able to work out of hours, evenings, weekends, Public holidays.
- Ability to work a part of a multidisciplinary team
- Ability to utilise supervision effectively
- Have a flexible approach based around victim's needs & the SARC.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
