Team Administration Co-ordinator

Job summary

This is an exciting opportunity to join the Single Point of Access Team for Hampshire CAMHS. The Single Point of Access Team manages the referrals into the service, along with supporting advice and consultation. We are seeking an organised and proactive team administrator co-ordinator to provide comprehensive secretarial and administrative support to clinical staff, including the team manager. In this role, you will oversee the smooth day today running of the office, ensuring effective workflow and maintaining appropriate administrative cover during periods of sickness and annual leave. You will act as the central administrative contact point for the team and take responsibility for managing staff absence records and associated employee information. The postholder will supervise a team of administrative staff, allocating work, monitoring performance, and supporting the delivery of a high quality, client focused service. This is a key role in ensuring efficient operations and supporting strong working relationships across the service.

Main duties of the job

Key responsibilities include managing diaries, correspondence, phone calls, meeting preparation, minute taking, recruitment administration, and maintenance of staff absence and personnel records. The role also involves updating Trust systems and databases, managing waiting lists, ensuring accurate data submissions and activity reports, and supporting service users, carers, and relatives with sensitivity and professionalism.

The postholder oversees office operations, including stationery, equipment, building-related protocols, petty cash, ordering systems (Oracle/Business Supplies Group), and financial procedures. They will also handle administrative aspects of staff management and recruitment, including induction, sickness monitoring, mandatory training compliance, supervision, and appraisals.

Working autonomously, they must prioritise competing demands, maintain confidentiality, respond promptly to frequent interruptions, and ensure administrative functions run smoothly. The role requires strong organisational skills, attention to detail, the ability to mentor colleagues, and the capacity to work across multiple Trust sites when needed.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

New Kings Court

Tollgate

Chandlers Ford

Hampshire

SO53 3LG

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

New Kings Court

Tollgate

Chandlers Ford

Hampshire

SO53 3LG

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

---