Business Support Administrator
The closing date is 26 April 2026
Job summary
An exciting opportunity exists for a Business Support Administrator to work within the South CMHT Service Line. This role sits within the Talking Therapies Admin Team, it is permanent at 37.5 hours per week. The candidate may be asked to cover other teams within the Mental Health & Learning Disabilities Division, when required. The location of the role is at South Block at St. Mary's Hospital in Newport on the Isle of Wight and is an office based role.
The successful candidate will have a recognised administrative qualification and proven level of experience in an administrative role, preferably within an NHS environment. This post will provide a wide range of administrative support to the team.
The post holder will:
*Be highly motivated
*Strive under pressure
*Be able to work in a team or alone
*Have excellent communication skills- written and verbal
*Proven IT skills
*High level of accuracy and attention to detail
*Ability to work to tight deadlines
If you think this could be you, then we would be delighted to receive your application.
Main duties of the job
The post holder will be responsible for providing effective and efficient clerical and administrative support to the IOW Talking Therapies team. There may be expectation to cover other administrative teams within the South CMHT Service Line. The role will involve a high level of organisational skills and excellent working knowledge of administrative procedures and IT systems used within the Trust. The post holder could be the first point of contact for the services and therefore requires clear communication and liaison skills. They will be responsible for managing and prioritising their own workload and will be required to use their own initiative.
The post holder works within departmental guidelines and procedures while supporting the effective running of the department which requires for example; managing patient appointments, reviewing and maintaining waiting list, updating clinical records both electronic and paper, recording referrals, collecting demographic information, actioning Subject Access Requests (SAR's), filing and ordering resources. Develop, project-manage, implement, administer and day to day manage appropriate cluster information systems, statistics, and productivity data.
To provide focus and support to the Team/Clinical Lead on business objectives - performance, governance, workforce, service improvement, information management, business continuity, communications, finance, and risk.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
13 April 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Based on full time hours
Contract
Permanent
Working pattern
Full-time
Reference number
348-IOW-10980
Job locations
St. Mary's Hospital (IOW)
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
St. Mary's Hospital (IOW)
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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